JOURNAL OF TOURISM, HOSPITALITY & CULINARY ARTS VOLUME 15: ISSUE 1

A Study on the Impact of Innovative Technologies in the Hospitality Industry
Edgar D’Souza* & Kevin D’Souza

How to Conduct a Bibliometric Analysis using R Packages: A Comprehensive Guidelines
Muhammad Fakruhayat Ab Rashid*

Self-service Kiosks in Fast Food Restaurants: A Study on Customers' Usage Intentions
Siti Nur Syahida Mohd Shukry, Suhada Nazira Mazlan, Muhammad Safuan Abdul Latip*, Mohamad Amiruddin Mohamad, & Ainnin Sofea Azeman

The Practices of Nasi Ambeng Among Modern Javanese Community in Malaysia
Muhammad Shahrul Mohd Suleiman, Mohd Shazali Md Sharif*, & Zatul Iffah Mohd Fuza

Sensory Acceptability of Roselle Leaves (Hibiscus sabdariffa) as Souring Agent in Instant Spice Mix
Aladin M. Ibrahim*, Richard Daryl M. Blas, Maevelle Lou A. Batobato, Christine Joy A. Norcos, Joy Crizette S. Miranda, Francis G. Sevilla, & Davis Louie O. Baron

Causes Influencing Consumer Purchasing Satisfaction: A Study on Street food at Penang, Malaysia
Mohamad Zefry Suhaimi Ahmad Suraini, Nur Syahira Bibit*, Wan Siti Nor Azma Abd. Aziz, Mas Affandy Mashuri, & Siti Rohimi Mohamed Apandi

A Bibliometric Analysis of Customer Engagement Research In The Hospitality And Tourism Industry
Purva Kansal & Shipra*

A Systematic Literature Review on Technology-Enabled Experience in Hotels
Ritu Narang & Ankita Jaiswal*

The Factors That Influence Youth Consumption of Junk Food
Nur Shahirah Shamsol & Nur Nadia Maisarah Mohd Fisol*

From Idea to Impact: Reviewing Innovation Perspectives of Creators and Consumers in The Foodservice Sector
Esther Sii Wei Ling*, Bee-Lia Chua, & Wan Melissa Wan Hassan

Self-service token vending machines: Are train commuters satisfied and continue to use them?
Muhammad Farhan Mohd Halim, Zurinawati Mohi, & Raja Puteri Saadiah Raja Abdullah*

The Usage Intention of Chatbot Technology in Hospitality and Tourism Industry: Customers’ Perspective
Norzuwana Sumarjan, Nurfatihah Mazlan*, Nur Shuhada Saiful Azmi, Muhammad Abid Kamaruddin, & Aqilah Salleh

Travellers’ Perception on Airline Alliances Perceived Value
Nor Hisyam Seliman, Norzuwana Sumarjan*, & Salleh Mohd Radzi

Characterizing the Design and Economics Components of Jewellery into Designomics Model of Indigenous Community: A Case Study of Hmong Mae-Sa, Chiang Mai, Thailand
Jaruwan Pengsiri*, Worasiri Boonsue, Hema Zulaika Hashim, & Zakiyah Hassan

Systematic Literature Review of Marine Lives: The “Thwack” of Inexperience Divers towards Coral Reefs
Quratul Ain Syahirah Awang Ali*, Tressy Belly, & Muhammad Zulhilmi Zulkurnain

JOURNAL OF TOURISM, HOSPITALITY & CULINARY ARTS VOLUME 14: ISSUE 3 (DECEMBER 2022)

The Quality of Kopitiam Physical Environment: Are Patrons Satisfied?

Safwana Nur Widad Safri and Zurinawati Mohi*

Destination Service Quality, Tourist Satisfaction and Revisit Intention: The Moderating Role of Income and Occupation of Tourist

Kamaleswar Boro*

Trustworthiness of Travel Information Sources on Instagram and Intentions to Visit Gopeng Perak

Mazlina Mahdzar*, Nurul Dafiqah Kamarulzaman, Deirdre Serena Sendi Michael Remy, Zakina Izienty Zainal, Nurul Syafiqqah Mohd Shawal, and Nurul Faziera Osman

Air passenger satisfaction and airport service quality

Manoj Kumar and Krishan Kant Meena*

Moderating effects of media towards repurchasing functional food

Mohamad Luqman Mohamad Idris, Chemah Tamby Chik*, Nurul Farah Sharini Hazman Wong, Abdul Rais Abdul Rahman, Aslinda Mohd Shahril and Sabaianah Bachok

Determinants of Sustainability among Beach Resorts

Ma. Joy G. Soriano*

A Study on Staycation: The Perception and Attitude of Tourists in Kerala Scenario

Tony C Mathew* and Sridevi N

Social Media Travel Influencers’ Attributes and Tourists’ Travel Intention: The Role of Source Credibility

Mohammad Faisal* and Devendra Kumar Dhusia

 Adaptation of Indigenous Traditional Performance to a Tourism Entertainment: A Case Study of Hmong People in Ban Mae Sa Mai, Thailand

Wirasant Wirunsakunphiban, Rachod Nusen*, Ayu Haswida Abu Bakar, and Duratul Ain Dorothy Jonathan Linggang

 Factors of Indigenous Community Tourism Business Success for the Mhong Entrepreneurs in Thailand

B Chartrungruang*, W Wattanalaungarun, K Sa-Ingthong, M.H.M Hanafiah, and  N.H. Zamzuri

 

 

JOURNAL OF TOURISM, HOSPITALITY & CULINARY ARTS VOLUME 14: ISSUE 2 (JUNE 2022)

 Investigating the impact of modernization attributes and knowledge toward sustaining Nyonya cuisines in Malacca

Nur Nadia Maisarah Binti Mohd Fisol* and Norhidayah Abdullah

  Does COVID-19 stop night market’s traders from losing their income?

Mas Affandy Mashuri*

  Parents in Preparing Meal for Children: Knowledge, Attitude and Practice

Nurul Falah Hashim*, Mohd Yusof Yaakob, Adibah Aishah Md Sahak and Shazali Mohd Shariff

  Career Development, Work Environment and Challenges of Hotel Middle Managers

Mohd Onn Rashdi Abd Patah* and Mohd Salehuddin Mohd Zahari

  Impact of COVID-19 Pandemic on Hotel Service Quality and Customer Satisfaction

Laili Afliza Azis Nur and Hidayah Che Ahmat*

  Influence of quick-service restaurant’s service quality towards customer online review

Nadiah Sarah Norazha, Nur Farah Mohd Faisol, Raiyan Najmi Mat Baki, and Zurinawati Mohi @ Mohyi*

  Personal Factor and Consumer Purchase Intention: The Risen of Coffee Culture in Klang Valley, Malaysia

Nur Yasarah Yahya*, Nurin Adini Mazlan, and Wan Nor Bayah Wan Kamarudin

  Mediating effect of perceived destination image between K-dramas’ motivational influence and visit intention to South Korea

Felipe B.Pablo IV*, Joy DC. David, and Patricia S. Ambrosio

  Examining the Impacts of Travellers' Intrinsic Motivation in Social Media Travel Sharing Behaviour in Indonesia

Elisabet Dita Septiari and Azizah Omar*

  Evaluation of customer satisfaction and Behaviour Intension using Expectation confirmation theory: A Study of Home Cooked Food in North India

Suvidha Khanna, Sheetal Bhagat, and Priyanka Sharma*

  The Appropriate Drying Parameters for Producing Wild Carob (Ceratonia siliqua L.) Cocoa Powder Substitute

Aziz Caliskan*, Norhidayah Abdullah, Noriza Ishak, and Suleyman Engin

JOURNAL OF TOURISM, HOSPITALITY & CULINARY ARTS VOLUME 13: ISSUE 2 (DECEMBER 2021)

Looking through a tourist gaze: the Joy of Missing Out (JOMO) and the case of mussels
Francesc Fusté-Forné* and Asif Hussain

A review of the current hotel industry situation in Malaysia
Gopinath Sangaran* and Gobinath Selvanayagam

Exploring factors influencing purchase intention on semi-prepared food among Malaysia consumers
Hairunnisa Mohamad Ibrahim*, Azuralisda Mohd Ghazali and Zuratulraha Jaafar

User experiences using e-Hailing food delivery service in Klang Valley
Noor Hidayah Mohd Yusof, Nur Syamirah Ab Halim, and Zurinawati Mohi*

The impact of COVID-19 outbreak towards the post-pandemic leisure travel intention
Angela Susanto, Ayu Amelia*, Catherine Amadea, and Evelyn Hendriana

The visitors’ satisfaction visiting Kuala Lumpur and Selangor recreational parks
Muhamad Farhan Azenan, Syakir Amir Ab Rahman*, and Lukman Hakim Mahamod

Mobile Eateries SMEs: Occidentals & Malaysia Chronicles
Mohd Remie Mohd Johan*, Md. Azalanshah Md. Syed, and Hamedi Mohd Adnan

Sensory tourism: A case study on Devnar school for the blind
Pravalhika Vadarevu and Nagarjuna G*

Students’ Experiences towards Open and Distance Learning (ODL) Service Quality in UiTM Puncak Alam
Nur ‘Aliah Kamarul Azlan, Rafael Amirul Azman, Wan Nur Athirah Wan Mohd Azman, and Zurinawati Mohi*

Customer Mistreatment and Employees’ Emotional Exhaustion: Moderating Role of Gender
Nur Hidayah Jesni and Mohd Onn Rashdi Abd Patah*

JOURNAL OF TOURISM, HOSPITALITY & CULINARY ARTS VOLUME 13: ISSUE 1 (JUNE 2021)

Expenditure-based segmentation of foreign visitors in a Nature reserve in Tokyo, Japan
Hasan Zakaria*, Shinya Numata, and Katsuya Hihara

Tourist Police Service Quality and Service Culture Influence on Tourists’ Confidence
Norfarah Nordin* and Siti-Nabiha Abdul Khalid

Determining the relationship between self-directed learning readiness and acceptance of E-learning among culinary students
Quah Wei Boon*, Aznur Fazlin Che Abu Bakar, and Norjainah Mohd Yusop

Perceived values of the hotel website quality and behavioral loyalty among baby boomers
Nur Syahira Bibit and Muhammad Izzat Zulkifly*

Demographic differences and tourist preferences. Utilising the theory of planned behaviour during COVID-19
Cheam Chai Li* and Wan Muhammad Zulhilmi Bin Wan Ya’Acob

The impact of supervisory status on job satisfaction for hospitality and non-hospitality workers
Maureen Snow Andrade, EdD*, Doug Miller, PhD, and Jonathan H. Westover, PhD

Hotel website quality influence on customer purchase intention
Muhammad Syazani Ghazali, Aslinda Mohd Shahril*, Nur Aina Shuhada Norzeri, and Nur Ain Shafika Rosle

Interpersonal relationship, workload pressure, work environment and job stress level among culinary internship students
Khairunnisa Mohamad Abdullah* and Nor Rabiatul Adawiyah Nor Azam

Tracing pre-diploma students’ academic performance : A case of Universiti Teknologi MARA Malaysia
Mazlina Mahdzar*, Aini Jaapar, Wan Zuraida Wan Mohd Zain, Ismassabah Ismail, and Rosdiana Abd Razak

Identification and mapping of adventure tourism resources in Sohra Civil Sub-Division areas, Meghalaya
Londoner Murphy Sohtun*

JOURNAL OF TOURISM, HOSPITALITY & CULINARY ARTS VOLUME 12: ISSUE 3 (DECEMBER 2020)

The Correlation between Knowledge, Attitude, and Practice of Food Safety among On-Site Premises in Public Universities
Nur Afif Nabilah Abu Bakar and Norhidayah Abdullah

Sarawak Cuisine: An Overview and Its Identity
Christopher Wan Sageng, Mark Kasa, Joseph Martin Pudun, and Nursyafiqah Ramli

Expectations of Indian guests from Hotel Preparedness in COVID-19
Sarah Hussain, Firdous Ahmad Shah, and Saima Kareem

Tourism demand in Malaysia: A panel data analysis of 17 OECD countries
Ravikumar Suppiah and Doris Padmini Selvaratnam

Organizational commitment, talent management and performance in hospitality industry
Rajani Kumari Sarangal, Priyanka Sharma, and Parikshat Singh Manhas

Emotional tourist-experience model: Exploring the health-wellbeing for the active 50-plus tourists
Anugool Bhumiwat and Ann Suwaree Ashton

Massive Open Online Course (MOOC): Our saviour during COVID-19 pandemic?
Safwana Nur Widad Safri, Zurinawati Mohi, and Mohd Hafiz Hanafiah

Resident attitudes towards support for future tourism: Utilising the Social Exchange Theory (SET)
Irfana Rashid

Destination competitiveness, tourism facilities and problems in promoting Uttarakhand as a tourism destination
Bindu Roy and A.K. Saxena

Ethical heritage interpretation in Indigenous contexts: An ethnographic case study
Christy Bidder

Dimensions and perspectives of objectivist, constructivist, and postmodernist approaches on Malay food authenticity
Muhamad Zulfikri Hasni, Shahrim Ab Karim, Mohd Mursyid Arshad, Haslinda Abdullah and Siti Nurhayati Khairatun

Co-creation and service innovation as performance indicators in the hospitality industry
Vivek Sharma and Dada Ab Rouf Bhat

Online travel agencies (OTAs) e-service quality, brand image, customer satisfaction and loyalty
Wan Nur Fasihah Wan Jasni, Mohd Raziff Jamaluddin and
Mohd Hafiz Hanafiah

Ecotourism impacts in Pulau Kukup National Park: Exploring resident perspectives
Ahmad Edwin Mohamed, Mohamad Khairi Alwi and Lim Wen Xing

Future Culinary Students’ Career: Do Internship Program Experiences Make a Difference?
Mas Affandy Mashuri, Mohd Onn Rashdi Abd Patah and Azdel Abdul Aziz

Drivers of organizational commitment and job satisfaction among lodging industry employees
Aladin M. Ibrahim

Factors affecting young adults’ purchase intention of green food products in Malaysia
Tan Poh Leong and Audrey Malenee Mariadass

Relationship between training effectiveness, motivation and public hospitals food handlers’ food safety practice
Norhafizah Omar and Aslinda Mohd Shahril

Talent Management: An integrative review of theoretical and industrial practices
Raja Iskandar Putera Raja Mustapha, Mohd Zool Fadli Ibrahim, Joesri Mohamad Saber and Azlan Salim

Thai street food and brand image development: An investigation from tourists’ perspective
Yanisa Mitgosoom and Ann Suwaree Ashton

The “Noble” impacts of mass tourism on Bali island: The local community prospective
Chong Ka Leong

A preliminary review of the cultural heritage and emerging pilgrimage tourism in Tamil Nadu
V. Sivakumar, P.R. Saranya, A. Iyappan and S. Leelapriyadharsini

Visitor’s experiential attributes and revisit intention to Islamic tourism attractions in Malaysia
Arni Abdul Gani, Mazlina Mahdzar and Nor Asmalina M. Anuar

How does sociocultural identity influence Indonesian students’ intention to study in Malaysia?
Evelyn Hendriana, Khairil Wahidin Awang, Raja Nerina Raja Yusof and Jamil Bojei

Analysing the implications of hospitality and culinary educators’ tacit knowledge utilization
Michael Anastasiou

Can online courses improve my GPA? A case of Hospitality & Tourism students in Asia and United States
David Baker

Tourism development plan for the Calicoan Island: A community-based tourism (CBT) approach
Niña Jesusa P. Anore, Charmaigne Joy E. Bersamin, Issa Marie M. Catapang, Gil Ernest M. Gatinga, Ma. Angelica M. Gomez, Sophia Joy L. Robles and Jame Monren T. Mercado

Human capital issues in Malaysian MICE industry from the expert’s perspective
Nadia Mohd Adros and Hassnah Wee

Service quality, satisfaction and revisit intention: A conceptual model
Nurul Amalinah Rusdin & Rosmalina Abdul Rashid

Highlands Sustainable Development and Tourist’s Satisfaction: A Grounded Model Study
Ang Kean Hua

Tourists’ Shopping Expectation, Perceived Value and Shopping Satisfaction in Malaysia
Anis Liyana Buliah, Azila Azmi, Norliza Aminudin, Dahlan Abdullah & Dian Aszyanti Atirah Mohd Asri

Trying out New Cafes in Town: Assessing the Impact of Physical Environment on Visit Intention
Chong Ka Leong

Millennials’ environmental awareness, price sensitivity and willingness to pay for Green Hotels
Joo-Ee Gan & Seo Nuli

Kuala Selangor perceived attractiveness as a domestic tourism destination
Hasan Mohamed Zakaria & Azlizam Aziz

Service attributes, customer satisfaction and return usage: A case of Uber Malaysia
Muhamad Zulhelmi Abdullah Suhami, Salim Abdul Talib, Sabaianah Bachok & Maria Mohd Saleh

Nutrition adequacy level and elementary school students’ learning achievement
Kasmita, Asmar Yulastri & Feri Ferdian

Public-Private Partnership (PPP) in Managing Arts, Cultural and Tourism Sector
Qistina Donna Lee Abdullah and Salmiah Abdul Hamid

Key Drivers of Medical Tourism in Malaysia
Suseela Devi Chandran, Fadilah Puteh, Azizan Zianuddin, Nur Alia Azmi and Wong Wai Khuen

Do ‘Kafeteria Sihat’ Attributes influence Customers’ Post Purchase Behaviour?
Abdul Rais Abdul Rahman, Chemah Tamby Chik and Mohd Salehuddin Mohd Zahari

The Globalization of Malaysia National Cuisine: A Concept of ‘Gastrodiplomacy'
Naili Nahar, Shahrim Ab Karim, Roselina Karim, Hasanah Ghazali and Steven Eric Krauss

Tourism Development in Rural Areas: Potentials of Appreciative Inquiry Approach
Roslizawati Che Aziz, Nik Alif Amri Nik Hashim and Zaimatul Awang

Determinants of Competitive Advantage in the Tourism Sector of Langkawi Island, Kedah
Er Ah Choy Nur and Helwa Ruslan

International Tourists Purchase Intention towards Low-Carbon Tour Packages
Teng-Yuan Hsiao, Pei-Ling Sung and Chia-Yun Lu

Participants’ Behavioral Intention to Re-Attend Outdoor Sport Events (Penang, Malaysia)
Siew-Ching Yeoh and Yen-Nee Goh

Exploring Baba and Nyonya Culture via Multiple Image Lenses: Food Travellers’ Perspective
Jason M. S. Lam, Sean Lee, Goh Mei Ling and Siti Zakiah Melatu Samsi

Service Quality, Value, Satisfaction and Future Intention in Medical Tourism
Noor Hazilah Abd Manaf, Suharni Maulan, Husnayati Hussin, Puteri Nemie Jahn Kassim, Rokiah Alavi and
Zainurin Dahari

Social Transformations of Rural Communities Through Ecotourism: A Systematic Review
Velan Kunjuraman and Rosazman Hussin

How Bloggers Use Geography to Develop Online Destination Image for Malaysian Borneo
Siao Fui Wong, Balvinder Kaur Kler and Stephen Laison Sondoh Jr.

Institutional Sustainability of Malaysian Homestays: Government Perspective
Ann Selvaranee Balasingam, Jamil Bojei, Khairil Wahidin Awang and Salleh Mohd Radzi

Asset innovation utilization of tourism village history: A case of Vietnam village, Batam, Indonesia
I. Wayan Thariqy Kawakibi Pristiwasa and Syailendra Reza Irwansyah Rezeki

Community assimilation: Exploring dimension of Melaka tourism product
Mohamad DaimDarson, Ahmad Khairuman Md. Hasim, AkmalAdanan and Aida Nur Mohd Kodri

Medical tourism: Tourist information sources, satisfaction and post behavioural
Nor Adilah Md. Zain, Mohd Salehuddin Mohd Zahari, Mohd Hafiz Hanafiah and Muhammad IzzatZulkifly

Adaptive reuse of historical buildings and local residents’ actual visitation
Adlin Baizura Ariffin, Mohd Salehuddin Mohd Zahari, Salleh Mohd Radzi and Mohd Zain Kutut

Interactive tourism websites attributes and tourist decision to visit Malaysia
Zuliah Abd Hamid, Nurul Izzati Md Khairuddin, Mazlina Mahdzar and Nor Asmalina Mohd Anuar

Sporting event attributes and behavioural intention: Mediating effect of destination image
Dhiya Hikmahana Abdul Razak and Aslinda Mohd Shahril

Domestic travel behaviour among Generation Y
Farhan Faat, Nurul Hazirah Mohd Nasir and Nik Mohd Shahril Nik Mohd Nor

Effect of information source on Sabah destination image and non-visitors’ behavioral intention
Norliza Aminudin, JeraJen Soumin, Intan Rahayu Abdul Razak and SabrinaTarmudi

Site planning for Gudawang Karst Caves, Bogor, Indonesia
Andrianto Kusumoarto, and Rahmat Rejoni

Social media information and hotel selection: Integration of TAM and IAM models
Dayang Nadiah Abang Othman, Arni Abdul Gani and Nur Farahwati Ahmad

Brand equity and event image: Moderating effect of sponsorship
Nurliana Idaini Shamsol, Hassnah Wee and Nuramirah Mohd Yusoff

Youth travel determinants and destination choice: Mediation effects of safety and security
Nuramirah Mohd Yusoff, Hassnah Wee and Nurliana IdainiShamsol

Decision to visit night market from Malaysian customer perspective
Sauda Mazlan, Nur Eleesha Sufi Meran, Malina Hanum Mohd Kamal and Noorazlin Ramli

What draws you here? Intention of youth’s participation in adventure tourism activities
Nor Farhana Usamah and Faiz Izwan Anuar

Penilaian terhadap kedatangan pelancong antarabangsa ke kepulauan Malaysia
Ruhizal Roosli and Jamil Jusoh

River cruise impact towards local community: An Exploratory Factor Analysis approach
Faieznor Mohd Nasir and Mohd Hafiz Hanafiah

“Your Loyalty is Rewarded”: A study of hotel loyalty program in Malaysia
Chong Ka Leong

Museum visitors’ experiential factors and recommendation intention
Siti Athirah Najwa Kamarul Bahrin, Mazlina Mahdzar, Zuliah Abd Hamid and Arni Abdul Ghani

Perceived value in peer-to-peer (P2P) accommodation: A case of Airbnb
Izyanti Awang Razli, Salamiah A. Jamal and Mohd Salehuddin Mohd Zahari

Hotel restaurant brand attributes: Exploratory Factor Analysis
Tuan Ahmad Tuan Ismail, Mohd Salehuddin Mohd Zahari, Hamizad Abd Hadi and Roslina Ahmad

Transformational leadership and turnover intention: Mediating role of overall job satisfaction
Azlinda Hakim Lokman Hakim and Hairunnisa Mohamad Ibrahim

Predictors of training and job performance of 3-star and 4-star hotel front-line employees
Sabrina Raha and Hashim Fadzil Ariffin

Boutique hotel attributes and guest behavioural intentions
Nur Farahwati Ahmad, Mohamad Abdullah Hemdi and Dayang Nadiah Abang Othman

Hotel selection attributes among mature travellers at Redang island
Jazira Anuar, Mushaireen Musa, Khazainah Khalid and Anderson Ngelambong

Factors influencing patrons’ tipping practice at 5-star hotels in Kuala Lumpur, Malaysia
Mohammad Hafizi Md Rus, Razlan Adli Zain, Mohd Onn Rashdi Abdul Patah, Izhar Hafifi Zainal Abidin and Salleh Mohd Radzi*

Total Quality Management (TQM) practices: Challenges faced by hotel managers
Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi

Green practices in hotel industry: Factors influencing the implementation
Fauziah Deraman, Noralisa Ismail, Ahmad Izzat Mod Arifin and Mohamad Izzuan Azhar Mostafa

Visitors’ impulse shopping behavior at Kuala Lumpur International Airport (KLIA) 2
Salleh Mohd Radzi, Abhar Husaini Abd Hamid and Mohd Farih Mat Yasin

Role of photo stimuli on tourists’ attitudes and brand recognition of out-door advertisement
Mas Azianna Abdul Razak and Faiz Izwan Anuar

Hearing-impaired specialized career education: Does it benefit the hospitality industry?
Norhayati Mohd Yusof, Mohd Salehuddin Mohd Zahari and Fatimah Abdul Ghani

Brand positioning of Kota Bharu as Islamic city
Hasnina Hassan, Ghazali Ahmad and Roslizawati Che Aziz

Internship program: A study on students’ satisfaction
Siti Anis Adilah Tarmazi, Mohamad Aliff Mohmad Jumain, Aida Khalida Mohamed Idris and Zubaidah Mohd Ali Tan

Influence of Wi-Fi service quality towards tourists’ satisfaction and dissemination of tourism experience
Noorhaiza Masri, Faiz Izwan Anuar and Astri Yulia

Impact of web and digital experience on the stickiness of third party hotel website
Nina Farisha Isa, Nor Adila Rosli, Fairuz Hakim and Irina Mohd Akhir

Restaurant advertisement through social media: Examining followers’ responses
Nurul Hamizah Salleh, Mohd Onn Rashdi Abd Patah*, Azlina Samsudin and Zul Hazam Mohd Piah

Customer’s acceptance, usage and M-Satisfaction of Mobile Hotel Reservation Apps (MHRA)
Mohd Noor Ismawi Ismail, Mohamad Abdullah Hemdi, Norzuwana Sumarjan, Mohd Hafiz Hanafiah and Muhammad Izzat Zulkifly

Tourist perception towards Kelantanese food image
Hanif Hanan and Zuliah Abd Hamid

External operating environment and resiliency of foreign ethnic restaurant
Mohd Noor Azmin Akbarruddin, Mohd Salehuddin Mohd Zahari, Mohd Zulhilmi Suhaimi and Darweena BahSimpong

The influence of Baba Nyonya acculturation on the Malacca food identity
Aisyah Tumin, Mohd Salehuddin Mohd Zahari, Noriza Ishak and Khairunnisa Mohamad Abdullah

Overview of Hipster food culture development in Malaysia
Suliza Hairon, Mohd Salehuddin Mohd Zahari, Mohd Noor Azmin Akbarruddin and Hairul Nizwan Abd Majid

Material management in themed restaurants: Inspiring the experience economy
Farah Adibah Che Ishak, Philip Crang and Muhammad Shahrim Ab Karim

Purchasing fruits at retail store: Assessing customer satisfaction
Nurul Afifah Nasir, Nur Suhaida Suboh, Fatimah Abd Ghani and Norhayati Mat Yusoff

Assessing the internal factors of Malay ethnic restaurants business growth performance
Raja Puteri Saadiah Raja Abdullah, Hashim Fadzil Ariffin, Zurinawati Mohi and Nor Asmalina Mohd Anuar

Halal management system in restaurant operation: Identifying the motivational factors
Nor Ellyna Razali, Ungku Fatimah Ungku Zainal Abidin, Mohhidin Othman and Siti Fatimah Mohamad

Food allergy: Knowledge, Attitude and Practices (KAP) among food handlers in school canteen
Noorazlin Ramli, Wan Nazriah Wan Nawawi, Malina Hanum Mohd Kamal and Jazira Anuar

University students’ perception on the fast food industry service quality in Terengganu
Arma Mohd Faizal Abu Bakar, Jazira Anuar, Mohd Azuan Mohd Alias and Tajulurrus Mohamad

Brand equity and customer behavioural intention: A case of food truck business
Rahayu Mokhtar, Zulhan Othman, Aliffaizi Arsat and Mohd Faeez Saiful Bakhtiar

Job satisfaction and job-hopping behaviour among employees of casual dining restaurant
Nathalie Joan Jules, Hazrina Ghazali and Mohhidin Othman

Review on price, service quality and customer loyalty in fast food restaurant
Hazirah Mohammed Shaed, Nurul Atiqah Zulkefli, Norzaidah Ngali and Norazlina Rahmat

Government hospitals food quality and patient satisfaction
Nurul Nadira Busra, Siti Noraisah Dolah @ Abdullah, Haslina Che Ngah and Azlina Samsudin

Tourist motivation to consume Pulau Pinang local food
Norliana Hashim, Wan Dzafarul Ariff Kamarulzaman, Aida Khalida Mohamed Idris and Rashid Salleh

Factors influencing archaeological tourists’ behavioral intentions: A conceptual framework
Pong Kok Shiong and Abdul Rashid Abdullah

So close yet so far: Economic accessibility of Mount Kinabalu
Christy Bidder, Reni Cacillia Polus and Thomas Edward Jones

‘Japaneseness’ as a measurement of culinary authenticity in Hong Kong’s Michelin rated Japanese restaurants
Watson Baldwin

Uncang Lemuni Sebagai Produk Herba Warisan Tradisional
Amirah Mohd Ali, Aisyah Hasyila Jahidin, Ibtisam Abdul Wahab*, Hannis Fadzillah Mohsin and Mizaton Hazizul Hasan

The extrinsic factors affecting food preferences among Generation Y
Nurul Aida Samsudin, Chemah Tamby Chik, Farah Nurshaheera Azman and Sabaianah Bachok

Redefining Malay Food in the Post Malaysia’s New Economic Policy (NEP)
Abd. Razak Aziz and Awang Azaman Awang Pawi

Tourism Impact and Support for Future Development: Local’s Perspective at Ambaran Village
Suvidha Khanna and Sandeva Khajuria

The Moderating Effects of Wedding Food Costs on the Late Marriage among the Malay Male Adults
Mohd Yusof Kamaruzaman, Mohd Salehuddin Mohd Zahari and Mohd Zulhilmi Suhaimi

Customer Perceptions of Service Quality in Luxury Hotels in Jordan
Ala`a Nimer AbuKhalifeh and Ahmad Puad Mat Som

Malaysian Local Functional Food Attributes and Customer Satisfaction
Fadzilah Mohd Shariff, Dg. Khairunisa Ahmad Sapawi and Hassnah Wee

Relationship Marketing in Hotel Industry: A Conceptual Study
Leena Nitin Fukey, Jeetesh Kumar, Kandappan Balasubramanian and Jyotsna A. Patil

Modular System and Students Psychomotor Performance
Reezlin Abdul Rahman, Mohamad Amer Hasbullah and Mohd Salehuddin Mohd Zahari

International Tourists Revisit Intention: A Case of the United Arab Emirates
Abdul Rahim Julaimi, Salim Abdul Talib and Mohd Zulhilmi Suhaimi

The Integration Dimensions as Part of Food Acculturation Process: Exploratory Factor Analysis (EFA) Approach
Noriza Ishak and Adilah Ramli

Minority Community Participation in Tourism Development: A Case of Malacca
Nur Shahirah Mior Shariffuddin and Muaz Azinuddin

STRUCTURAL RELATIONSHIPS OF ORGANIZATIONAL IDENTITY AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AMONG MALAYSIAN HOTEL EMPLOYEES
Hashim Fadzil Ariffin, Raja Puteri Saadiah Raja Abdullah & Noradzhar Baba

ENVIRONMENTAL EVALUATION FOR TOURISM DEVELOPMENT IN ILAM TOWNSHIP
Mehdi Ahmadi, Mehdi Nikseresht, Mohammad Faraji Darabkhani & Shamsollah Asgari

THE INFLUENCE OF SOUND AND VISION IN SENSORY MARKETING TOWARDS CUSTOMER PURCHASING BEHAVIOUR IN INSTITUTIONAL FOODSERVICE
Munirah Mohammed Shaed, Chemah Tamby Chik, Noorsyamimi Aini & Nurulhuda Nongchik

SYARIAH COMPLIANT HOTEL: THE CONCEPT AND PRACTICES
Nur’Hidayah Che Ahmat, Ahmad Hidayat Ahmad Ridzuan, Norrina Din, Noorliza Zainol & Mohamad Azli Razali

EVALUATING THE WEBSITES OF SMALL-AND-MEDIUM-SIZED HOTELS (SMHs) IN MALAYSIA
Mohd Faizal Ayob

EMOTIONAL LABOUR: A CASE OF FAST FOOD EMPLOYEES IN KLANG VALLEY, MALAYSIA
Hazrina Ghazali, Yap SingYee & Faridah Ahmad

TRANSNATIONAL TOURISM PROGRAMS IN VIETNAM: STUDENTS’ PERSPECTIVES AND A PRACTITIONER’S REFLECTION
Anh Hai Le, Helen Klieve & Christine V. McDonald

NON-STICK “GREEN” COOKWARE: DOES IT MEASURE UP TO MANUFACTURERS’ CLAIMS?
Charles C. Broz, D. Christopher Taylor & Jonathan Barr

INTERNATIONAL TOURIST SATISFACTION TOWARDS TOURISM ACTIVITIES AND FACILITIES: A CASE STUDY IN MAMUTIK ISLAND, KOTA KINABALU, SABAH, EAST MALAYSIA
Velan Kunjuraman, Rosazman Hussin & Abdul Rahman Ahmad

APPRECIATIVE INQUIRY: AN ALTERNATIVE RESEARCH APPROACH FOR SUSTAINABLE RURAL TOURISM DEVELOPMENT?
Roslizawati Che Aziz, Mohani Binti. Abdul, Yuhanis Binti Abd Aziz & Azmawani Binti Abd Rahman

SUSTAINABLE TOURISM DEVELOPMENT PRACTICES OF MICE VENUE PROVIDERS IN EAST COAST REGION, PENINSULA MALAYSIA
Maisarah Abd Hamid, Noralisa Ismail, Zatul Iffah Mohd Fuza, Khairun Najiah Ahmad & Khairil Wahidin Awang

A STUDY OF FOOD FESTIVAL LOYALTY
Zurinawati Mohi, HungChe (Jonathan) Wu & WengChou (Jose) Wong

TRAINING TRANSFER: THE INTERACTION OF CHANGED BEHAVIOUR AND CO-WORKER SUPPORT ON JOB PERFORMANCE
Fadzilah Mohd Shariff, Artinah Zainal & Rahmat Hashim

A PRELIMINARY STUDY ON THE BENEFITS OF LOYALTY PROGRAMS IN MALAYSIAN CITY HOTELS
Jazira Anuar, Norzuwana Sumarjan & Salleh Mohd Radzi

ATTITUDINAL LOYALTY IN THE BUDGET HOTEL INDUSTRY: WHAT ARE THE IMPORTANT FACTORS?
Dwi Suhartanto & Any Noor

DEVISING A BRANDING MODEL FOR MEGA PROJECTS IN ENTERTAINMENT, RESIDENTIAL, TOURISM AND SPORT IN IRAN
Tijani Nasiru , Okunola, G.A. & Orga Donald Yina

GREEN AT HOME. GREEN ON THE ROAD? AN EXAMINATION OF WHETHER INDIVIDUALS WHO PRACTICE ECO-SUSTAINABLE BEHAVIOURS IN THEIR DAILY LIVES MAINTAIN THESE HABITS WHILE TRAVELLING
James Brian Aday & Kelly Virginia Phelan

DELIVERING LOVE TO CHILDREN: THE ROLE OF FATHER THROUGH FOOD PREPARATION
Mohd Syaquif Yasin Kamaruddin, Azdel Abdul Aziz, Noor Azmi Ahmad, Mohd Faeez Saiful Bakhtiar & Firdaus Abd Hanan

RESTAURANT COLOR’S AS STIMULI TO ENHANCE PLEASURE FEELING AND ITS EFFECT ON DINERS’ BEHAVIORAL INTENTIONS IN THE FAMILY CHAIN RESTAURANTS
Mohhidin Othman & Bahar Goodarzirad

BARRIERS TO COMMUNITY PARTICIPATION IN TOURISM DEVELOPMENT IN ISLAND DESTINATION
Nor Azah Mustapha, Yahaya Ibrahim & Inoormaziah Azman

AN EMPIRICAL STUDY OF DIRECT RELATIONSHIP OF SERVICE QUALITY, CUSTOMER SATISFACTION AND CUSTOMER TRUST ON CUSTOMER LOYALTY IN MALAYSIAN RURAL TOURISM
Zahir Osman

SERVICE DELIVERY AND CUSTOMERS’ SATISFACTION IN SOME SELECTED HOTELS IN IKEJAAREAS OF LAGOS STATE
Tijani Nasiru, G.A. Okunola & Orga Donald Yina

THE INFLUENCE OF DIRECT FINANCIAL COMPENSATION TOWARDS FUTURE-GRADUATES CAREER CHOICE IN HOTEL INDUSTRY
Noor Azmi Ahmad, Azri Abdul Aziz, Mohd Syaquif Yasin Kamaruddin, Azdel Abdul Aziz & Mohd Faeez Saiful Bakhtiar

ANALYSIS OF THE RELATIONSHIP BETWEEN THE HOSPITALITY WORKFORCE AND JOB-SATISFACTION FACTORS ACCORDING TO AGE, GENDER, NATIVE LANGUAGE, AND RACIAL-ETHNICITY
Chang Lee & Jungwon Lee

CREATING NEW DIMENSION IN MARKETING NEW DESTINATION IN JORDAN: SUGGESTED STRATEGY FOR AQABA REGION
Jamal Hussein El-Harami

THE NEED AND OPPORTUNITY OF ESTABLISHING A TOURISM INFORMATION AND PROMOTION CENTER IN OLTENIA UNDER THE MOUNTAIN
Enea Constanta, Enea Constantin & Stegaroiu Carina

INTERNATIONAL HEALTH AND SPA TOURISTS’ MOTIVATIONAL FACTORS IN SABAH, MALAYSIA: THE PUSH AND PULL FACTORS
Inoormaziah Azman & Jennifer Kim Lian Chan

PROMOTING MALAYSIA THROUGH “FERTILITY TOURISM
Siti Syairah Mohd Mutalip

FACTORS ENHANCING ECONOMIC PERFORMANCE IN HOSPITALITY. THE PARADIGM OF GREEK HOTEL COMPANIES
S.T. Kapiki

FACTORS ACCOUNTING FOR LOW PATRONAGE OF HANDICRAFTS, AMONG TOURISTS IN OSBOGO, OSUN STATE
N.O Tijani, A Ogundele and Orga Donald Yina

INFORMATION AND COMMUNICATION TECHNOLOGY APPLICATION’S USAGE IN HOTEL INDUSTRY
Azdel Abdul Aziz, Mohd Faeez Saiful Bakhtiar, Mohd Syaquif Yasin Kamaruddin and Noor Azmi Ahmad

SOCIO-ECONOMIC BENEFITS OF A LA CAMPAGNE TROPICANA BEACH RESORT TO THE HOST COMMUNITY
Tijani Nasiru Olawale, Uch-Ibeabuchi Chinyere Catherine and Yina Orga Donald

THE INFLUENCE OF BUDDHISM IN CENTRAL JAVA: INTERPRETATIONS OF MUDRAS OF CANDHI BOROBUDUR’S BUDDHIST MONUMENTS
Albert W.Y. Leow

SUSTAINABLE TOURISM DEVELOPMENT IN INDIA: MAKING TALENT SUSTENANCE RELEVANT
Sheeba Hamid

CUSTOMER SATISFACTION WITH HYPERMARKET FRESH FOOD’S CHARACTERISTICS
A.R. Azhar, Mohd Salehuddin Mohd Zahari, Mohd Faeez Saiful Bakhtiar and Mohd Syaquif Yasin B. Kamaruddin

PRELIMINARY CONSTRUCTION OF AN INDICATED MODEL OF PERCEPTIONS OF INDUSTRIAL PROSPECTS – AN EMPIRICAL STUDY OF TOURISM AND HOSPITALITY EDUCATION IN TAIWAN
Lee Wen-Chih

COOKING ROUTINE PRACTICES AMONG MALAYSIAN WORKING WOMEN
Siti Khuzaimah Abu Bakar, Mohd Salehuddin Mohd Zahari, Mohd Syaquif Yasin Kamaruddin and Mohd Faeez Saiful Bakhtiar

THE INDIGENOUS COMMUNITY’S PERCEPTIONS OF TOURISM DEVELOPMENT IN THE CAMERON HIGHLANDS, MALAYSIA: A PRELIMINARY STUDY
Norlida Hanim Mohd Salleh, Redzuan Othman, Siti Hajar Mohd Idris, Abdul Hamid Jaafar and Doris Padmini Selvaratnam

HUMAN RESOURCE PRACTICES AND EMPLOYEES’ INTENTION TO STAY IN THE KUALA LUMPUR HOTEL INDUSTRY
Dr. Hazrina Ghazali*, Nasyira Mohd Nasyuki and Oon Xiao Yi and Maisarah Binti Ishak

ESTABLISHING DIMENSIONS OF COUNTRY ATTRACTIVENESS FOR CROSS-BORDER SECOND HOMES
Norliza Aminudin

HOTEL BRAND OF ORIGIN: DO GUESTS PERCEIVE SERVICE DIFFERENCES
Dwi Suhartanto

CHALLENGES OF RELIGIOUS TOURISM IN PALESTINE
Badaruddin Mohamed & Jafar Suleiman

TIPPING: HAS IT BEOMING PREVALENT NORMS IN MALAYSIA HOSPITALITY INDUSTRY
Mohd Salehuddin Mohd Zahari, Mohd Onn Rashdi, Salleh Mohd Radzi & Zulhan Othman

COMPARATIVE STUDY OF TOURIST CHARACTERISTICS ON CULTURAL HERITAGE TOURISM SITES: SURVEY ON TOURIST IN INDONESIA AND THAILAND HERITAGE SITES
Vanessa Gaffar, Prateep Wetprasit, HP & Diyah Setiyorini

PATTERN OF SMALL HOTEL BUSINESSES: A PERSPECTIVE FROM THE PRACTITIONERS
Khairil Wahidin Awang, Yuhanis Abd Aziz & Zaiton Samdin

HOTEL WEBSITE DIMENSION: ANALYZING CUSTOMERS’ PREFERENCES
Azdel Abdul Aziz, Salleh Mohd Radzi, Mohd Salehuddin Mohd Zahari & Noor Azmi Ahmad

CUSTOMER SEGMENTATION APPROACHES AND HOTEL OCCUPANCY PERFORMANCE: A CASE STUDY OF 4 AND 5 STAR HOTELS IN KLANG VALLEY
Noor Azmi Ahmad, Syaquif Yasin Kamarudin, Azdel Abdul Aziz, Mohd Faeez Saiful Bakhtiar & Nur Hidayah Che Ahmat

HOTEL EMPLOYEES' COMPETENCIES AND QUALIFICATIONS REQUIRED ACCORDING TO HOTEL DIVISIONS
Youngmi Kim, Samuel Seongseop Kim, Jeongmo Seo & Jaechun Hyun

CULTURAL DIFFERENCES IN THE EFFECT OF AN EXPLANATION ON CONSUMERS' PERCEIVED JUSTICE AND POST-RECOVERY SATISFACTION
Boo Huey Chern & Ting Lee Hui

GUIDELINES FOR STANDARDIZATION AND CLASSIFICATION OF HOTELS IN BHUTAN
Kunzang Norbu & Manat Chaisawat

THE PRESENT SITUATION OF TRAVEL AGENCIES AND THEIR FUTURE PROSPECTS IN BHUTAN
Tashi Dorji & Manat Chaisawat

THE CURRENT SITUATION AND FUTURE DEVELOPMENT OF HOSPITALITY AND TOURISM HIGHER EDUCATION IN VIETNAM
Hanh Nguyen & Manat Chaisawat

SPA SERVICE QUALITY: THE CASE OF THE ANDAMAN TOURISM CLUSTER (PHUKET, PHANG NGA AND KRABI), THAILAND
Ratthasak Boonyarit & Kullada Phetvaroon

EXPLORING RELATIONSHIPS BETWEEN DESTINATION BRAND EQUITY, SATISFACTION, AND DESTINATION LOYALTY: A CASE STUDY OF MONGOLIA
Odanchimeg Myagmarsuren & Ching-Fu Chen

MARKETING STRATEGIES FOR PROMOTING MEDICAL TOURISM IN THAILAND
Jutamas Rerkrujipimol & Ilian Assenov