A GLOBAL COMPARATIVE ANALYSIS: THE IMPACT OF SUPERVISORY STATUS ON JOB SATISFACTION FOR HOSPITALITY AND NON-HOPSITALITY WORKERS
Job satisfaction contributes to organizational success. Workers in supervisory positions have stressful responsibilities and long working hours; however, they may also enjoy greater autonomy, higher salaries, and other advantages than non-supervisors. Hospitality workers, in particular, are subject to conditions that contribute to work-life conflict. This study compares job satisfaction for hospitality industry supervisors and non-supervisors and supervisors and non-supervisors in all occupations. Findings indicate that hotel industry supervisors are more satisfied than non-supervisors with some exceptions within specific hospitality occupations and that both hospitality supervisors and non-supervisors are less satisfied than their counterparts in all occupations.
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