Managing Organizations in the Era of Industry 5.0: Through the Lens of Management Control Systems
Abstract
Unlike Industry 4.0 (I4.0), which focuses primarily on technology-driven culture, Industry 5.0 (I5.0) emphasizes human-centric approaches, business resilience, and sustainability. The purpose of this research is to investigate how organizations integrate and balance the three principles of I5.0 within their Management Control Systems (MCS). The study aims to address the gap in understanding how organizations adapt their MCS to these new principles. Following a systematic literature review (SLR) approach, this article reviews 12 articles written in English on “management control systems” and “Industry 5.0” or “Industry 4.0” from 2020 to 2024. The databases used for the literature search in this paper were ScienceDirect. We synthesize the current knowledge in this field by connecting and combining existing research. Additionally, the findings guide practitioners in systematically assessing context factors and consequences of their MCS design and highlight avenues for future research. The SLR integrates and synthesizes the existing body of research, thereby consolidating the current knowledge in this domain. Furthermore, this study can provide practitioners with a framework to systematically evaluate the contextual factors and implications associated with the design of their MCS, illuminating potential avenues for future scholarly inquiry. This paper offers scientific and practical value by synthesizing the diverse definitions and conceptualizations present in the current literature, and by identifying directions for future research in the field of I5.0. This paper offers pioneering insights into the obstacles and hurdles organizations face when trying to incorporate I5.0 principles into their MCS. Additionally, it provides organization leaders and industry practitioners with valuable guidance from the literature on how to navigate and overcome these challenges to successfully adopt the principles of I5.0.
References
Ahi, A. A., Sinkovics, N., Shildibekov, Y., Sinkovics, R. R., & Mehandjiev, N. (2022). Advanced technologies and international business: A multidisciplinary analysis of the literature. International Business Review, 31(4), 101967. https://doi.org/10.1016/J.IBUSREV.2021.101967
Akinola, R., & Okundalaiye, H. (2022). Management Control System in Multinational Environment: A Critical Review. International Journal of Economic Behavior (IJEB), 12(1), 145–158. https://doi.org/10.14276/2285-0430.3434
Akundi, A., Euresti, D., Luna, S., Ankobiah, W., Lopes, A., & Edinbarough, I. (2022). State of Industry 5.0—Analysis and Identification of Current Research Trends. Applied System Innovation 2022, Vol. 5, Page 27, 5(1), 27. https://doi.org/10.3390/ASI5010027
Ammirato, S., Felicetti, A. M., Linzalone, R., Corvello, V., & Kumar, S. (2023). Still our most important asset: A systematic review on human resource management in the midst of the fourth industrial revolution. Journal of Innovation & Knowledge, 8(3), 100403. https://doi.org/10.1016/J.JIK.2023.100403
Aslam, F., Aimin, W., Li, M., & Rehman, K. U. (2020). Innovation in the Era of IoT and Industry 5.0: Absolute Innovation Management (AIM) Framework. Information 2020, Vol. 11, Page 124, 11(2), 124. https://doi.org/10.3390/INFO11020124
Battini, D., Berti, N., Finco, S., Zennaro, I., & Das, A. (2022). Towards industry 5.0: A multi-objective job rotation model for an inclusive workforce. International Journal of Production Economics, 250. https://doi.org/10.1016/J.IJPE.2022.108619
Bernardo, R., Sousa, J. M. C., & Gonçalves, P. J. S. (2022). Survey on robotic systems for internal logistics. Journal of Manufacturing Systems, 65, 339–350. https://doi.org/10.1016/J.JMSY.2022.09.014
Bigliardi, B., Bottani, E., & Casella, G. (2020). Enabling technologies, application areas and impact of industry 4.0: A bibliographic analysis. Procedia Manufacturing, 42, 322–326. https://doi.org/10.1016/J.PROMFG.2020.02.086
Bourne, M. (2021). International Journal of Production Research Performance measurement and management in a VUCA world Performance measurement and management in a VUCA world. INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 2021(24), 7311–7316. https://doi.org/10.1080/00207543.2021.2004042
Bourne, M., Franco-Santos, M., Micheli, P., & Pavlov, A. (2018). Performance measurement and management: A system of systems perspective. International Journal of Production Research, 56(8). https://doi.org/10.1080/00207543.2017.1404159
Bourne, M., Neely, A., Platts, K., & Mills, J. (2002). The success and failure of performance measurement initiatives: Perceptions of participating managers. International Journal of Operations and Production Management, 22(11), 1288–1310. https://doi.org/10.1108/01443570210450329/FULL/PDF
Breque, M. , De Nul, L. , & Petridis, A. (2021). Industry 5.0: Towards a sustainable, human-centric and resilient European industry : Aeneas. European Commission, Directorate-General for Research and Innovation. https://aeneas-office.org/2022/01/04/industry-5-0-towards-a-sustainable-human-centric-and-resilient-european-industry/
Breque, M., De Nul, L., & Petridis, A. (2021). Industry 5.0: towards a sustainable, human-centric and resilient European industry. European Commission, Directorate-General for Research and Innovation.
Broadbent, J., & Laughlin, R. (2009). Performance management systems: A conceptual model. Management Accounting Research, 20(4), 283–295. https://doi.org/10.1016/J.MAR. 2009.07.004
Broccardo, L., Tenucci, A., Agarwal, R., & Alshibani, S. M. (2024a). Steering digitalization and management control maturity in small and medium enterprises (SMEs). Technological Forecasting and Social Change, 204, 123446. https://doi.org/10.1016/J.TECHFORE.2024.123446
Broccardo, L., Tenucci, A., Agarwal, R., & Alshibani, S. M. (2024b). Steering digitalization and management control maturity in small and medium enterprises (SMEs). Technological Forecasting and Social Change, 204, 123446. https://doi.org/10.1016/J.TECHFORE.2024.123446
Ching, N. T., Ghobakhloo, M., Iranmanesh, M., Maroufkhani, P., & Asadi, S. (2022). Industry 4.0 applications for sustainable manufacturing: A systematic literature review and a roadmap to sustainable development. Journal of Cleaner Production, 334, 130133. https://doi.org/10.1016/J.JCLEPRO.2021.130133
Cillo, V., Gregori, G. L., Daniele, L. M., Caputo, F., & Bitbol-Saba, N. (2022). Rethinking companies’ culture through knowledge management lens during Industry 5.0 transition. Journal of Knowledge Management, 26(10), 2485–2498. https://doi.org/10.1108/JKM-09-2021-0718/FULL/PDF
Coombs, C., Hislop, D., Taneva, S. K., & Barnard, S. (2020). The strategic impacts of Intelligent Automation for knowledge and service work: An interdisciplinary review. The Journal of Strategic Information Systems, 29(4), 101600. https://doi.org/10.1016/ J.JSIS.2020.101600
Denyer, D., Tranfield, D., & Van Aken, J. E. (2008). Developing Design Propositions through Research Synthesis. Http://Dx.Doi.Org/10.1177/0170840607088020, 29(3), 393–413. https://doi.org/10.1177/0170840607088020
Duarte Alonso, A., Vu, O. T. K., Nguyen, T. Q., McClelland, R., Nguyen, N. M., Huynh, H. T. N., & Tran, T. D. (2024). Industry 4.0 involvement and knowledge management across industries: A qualitative investigation from an emerging economy. Journal of Business Research, 174, 114538. https://doi.org/10.1016/J.JBUSRES.2024.114538
El-Farr, H., Hosseingholizadeh, R., El-Farr, H., & Hosseingholizadeh, R. (2019). Aligning Human Resource Management with Knowledge Management for Better Organizational Performance: How Human Resource Practices Support Knowledge Management Strategies? Current Issues in Knowledge Management. https://doi.org/10.5772/INTECHOPEN.86517
Enaleev, A., & Novikov, D. (2021). Sustainable Control of Active Systems: Decentralization and Incentive Compatibility. IFAC-PapersOnLine, 54(13), 13–18. https://doi.org/10.1016/J.IFACOL.2021.10.410
Enwereuzor, I. K. (2021). Diversity climate and workplace belongingness as organizational facilitators of tacit knowledge sharing. Journal of Knowledge Management, 25(9), 2178–2195. https://doi.org/10.1108/JKM-10-2020-0768/FULL/PDF
Fatima, Z., Tanveer, M. H., Waseemullah, Zardari, S., Naz, L. F., Khadim, H., Ahmed, N., & Tahir, M. (2022). Production Plant and Warehouse Automation with IoT and Industry 5.0. Applied Sciences 2022, Vol. 12, Page 2053, 12(4), 2053. https://doi.org/10.3390/APP12042053
Furrer, O., Thomas, H., & Goussevskaia, A. (2008). The structure and evolution of the strategic management field: A content analysis of 26 years of strategic management research. International Journal of Management Reviews, 10(1), 1–23. https://doi.org/10.1111/J. 1468-2370.2007.00217.X
Gadekar, R., Sarkar, B., & Gadekar, A. (2022). Investigating the relationship among Industry 4.0 drivers, adoption, risks reduction, and sustainable organizational performance in manufacturing industries: An empirical study. Sustainable Production and Consumption, 31, 670–692. https://doi.org/10.1016/J.SPC.2022.03.010
Garengo, P., Biazzo, S., & Bititci, U. S. (2005). Performance measurement systems in SMEs: A review for a research agenda. International Journal of Management Reviews, 7(1), 25–47. https://doi.org/10.1111/J.1468-2370.2005.00105.X
Ghobakhloo, M., & Fathi, M. (2021). Industry 4.0 and opportunities for energy sustainability. Journal of Cleaner Production, 295. https://doi.org/10.1016/J.JCLEPRO. 2021.126427
Ghobakhloo, M., Iranmanesh, M., Grybauskas, A., Vilkas, M., & Petraitė, M. (2021). Industry 4.0, innovation, and sustainable development: A systematic review and a roadmap to sustainable innovation. Business Strategy and the Environment, 30(8), 4237–4257. https://doi.org/10.1002/BSE.2867
Giacosa, E., Culasso, F., & Crocco, E. (2022). Customer agility in the modern automotive sector: how lead management shapes agile digital companies. Technological Forecasting and Social Change, 175, 121362. https://doi.org/10.1016/J.TECHFORE. 2021.121362
Golovianko, M., Terziyan, V., Branytskyi, V., & Malyk, D. (2023). Industry 4.0 vs. Industry 5.0: Co-existence, Transition, or a Hybrid. Procedia Computer Science, 217, 102–113. https://doi.org/10.1016/J.PROCS.2022.12.206
Grybauskas, A., Stefanini, A., & Ghobakhloo, M. (2022). Social sustainability in the age of digitalization: A systematic literature Review on the social implications of industry 4.0. Technology in Society, 70. https://doi.org/10.1016/J.TECHSOC.2022.101997
Guest, D. E. (2017). Human resource management and employee well-being: towards a new analytic framework. Human Resource Management Journal, 27(1), 22–38. https://doi.org/10.1111/1748-8583.12139
Hahn, G. J. (2020). Industry 4.0: a supply chain innovation perspective. International Journal of Production Research, 58(5), 1425–1441. https://doi.org/10.1080/00207543.2019. 1641642
Hartnell, C. A., Ou, A. Y., & Kinicki, A. (2011). Organizational Culture and Organizational Effectiveness: A Meta-Analytic Investigation of the Competing Values Framework’s Theoretical Suppositions. Journal of Applied Psychology, 96(4), 677–694. https://doi.org/10.1037/A0021987
Huang, S., Wang, B., Li, X., Zheng, P., Mourtzis, D., & Wang, L. (2022). Industry 5.0 and Society 5.0—Comparison, complementation and co-evolution. Journal of Manufacturing Systems, 64, 424–428. https://doi.org/10.1016/J.JMSY.2022.07.010
Hughes, L., Dwivedi, Y. K., Rana, N. P., Williams, M. D., & Raghavan, V. (2022). Perspectives on the future of manufacturing within the Industry 4.0 era. Production Planning and Control, 33(2–3), 138–158. https://doi.org/10.1080/09537287.2020. 1810762
Javaid, M., & Haleem, A. (2020). Critical components of industry 5.0 towards a successful adoption in the field of manufacturing. Journal of Industrial Integration and Management, 5(3), 327–348. https://doi.org/10.1142/S2424862220500141
Javaid, M., Haleem, A., Singh, R. P., Ul Haq, M. I., Raina, A., & Suman, R. (2020). Industry 5.0: Potential applications in covid-19. Journal of Industrial Integration and Management, 5(4), 507–530. https://doi.org/10.1142/S2424862220500220
Johnson, T. H., & Kaplan, R. S. (1988). Relevance Lost: The Rise and Fall of Management Accounting. Business History Review, 62(1), 176–178. https://doi.org/10.2307/3 115407
Keathley-Herring, H., Van Aken, E., & Letens, G. (2024). Implementing organizational performance measurement systems: measures and success strategies. International Journal of Productivity and Performance Management, ahead-of-print(ahead-of-print). https://doi.org/10.1108/IJPPM-05-2023-0266/FULL/XML
Kelliher, F., & McAdam, R. (2018). Applying a longitudinal interpretive multi-case research method to study the employee impact of operations management systems in a micro firm setting. Production Planning & Control, 29(16), 1321–1331. https://doi.org/10.1080/09537287.2018.1535134
Keupp, M. M., Palmié, M., & Gassmann, O. (2012). The Strategic Management of Innovation: A Systematic Review and Paths for Future Research. International Journal of Management Reviews, 14(4), 367–390. https://doi.org/10.1111/J.1468-2370.2011.00321.X
Kumar, S., Sahoo, S., Lim, W. M., Kraus, S., & Bamel, U. (2022). Fuzzy-set qualitative comparative analysis (fsQCA) in business and management research: A contemporary overview. Technological Forecasting and Social Change, 178, 121599. https://doi.org/10.1016/J.TECHFORE.2022.121599
Longo, F., Padovano, A., & Umbrello, S. (2020). Value-Oriented and Ethical Technology Engineering in Industry 5.0: A Human-Centric Perspective for the Design of the Factory of the Future. Applied Sciences 2020, Vol. 10, Page 4182, 10(12), 4182. https://doi.org/10.3390/APP10124182
Lu, Y., Zheng, H., Chand, S., Xia, W., Liu, Z., Xu, X., Wang, L., Qin, Z., & Bao, J. (2022). Outlook on human-centric manufacturing towards Industry 5.0. Journal of Manufacturing Systems, 62, 612–627. https://doi.org/10.1016/J.JMSY.2022.02.001
Mahiri, F., Najoua, A., Souda, S. B., & Amini, N. (2023). From Industry 4.0 to Industry 5.0: The Transition to Human Centricity and Collaborative Hybrid Intelligence. Journal of Hunan University Natural Sciences, 50(4). https://doi.org/10.55463/ISSN.1674-2974.50.4.8
Majeed, U., Khan, L. U., Yaqoob, I., Kazmi, S. M. A., Salah, K., & Hong, C. S. (2021). Blockchain for IoT-based smart cities: Recent advances, requirements, and future challenges. Journal of Network and Computer Applications, 181, 103007. https://doi.org/10.1016/J.JNCA.2021.103007
Nadeem, K., Wong, S. I., Za, S., & Venditti, M. (2024). Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations. Technology in Society, 76, 102434. https://doi.org/10.1016/J.TECHSOC.2023.102434
Nguyen, T. M., Siri, N. S., & Malik, A. (2022). Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism. Journal of Knowledge Management, 26(1), 70–87. https://doi.org/10.1108/JKM-01-2021-0009/FULL/PDF
Nudurupati, S. S., Garengo, P., & Bititci, U. S. (2021). Impact of the changing business environment on performance measurement and management practices. International Journal of Production Economics, 232, 107942. https://doi.org/10.1016/J.IJPE.2020. 107942
Paschek, D., Luminosu, C.-T., & Ocakci, E. (2022). Industry 5.0 Challenges and Perspectives for Manufacturing Systems in the Society 5.0. 17–63. https://doi.org/10.1007/978-981-16-7365-8_2
Raja Santhi, A., & Muthuswamy, P. (2023). Industry 5.0 or industry 4.0S? Introduction to industry 4.0 and a peek into the prospective industry 5.0 technologies. International Journal on Interactive Design and Manufacturing, 17(2), 947–979. https://doi.org/10.1007/S12008-023-01217-8
Rehman, S. U., Giordino, D., Zhang, Q., & Alam, G. M. (2023). Twin transitions & industry 4.0: Unpacking the relationship between digital and green factors to determine green competitive advantage. Technology in Society, 73, 102227. https://doi.org/10.1016/ J.TECHSOC.2023.102227
SAHLI, E., & HEFNAOUI, A. (2023). The impact of management control tools on company performance. International Journal of Accounting, Finance, Auditing, Management and Economics, 4(6–1), 341–353. https://doi.org/10.5281/ZENODO.10420891
Saniuk, S., Grabowska, S., & Straka, M. (2022). Identification of Social and Economic Expectations: Contextual Reasons for the Transformation Process of Industry 4.0 into the Industry 5.0 Concept. Sustainability 2022, Vol. 14, Page 1391, 14(3), 1391. https://doi.org/10.3390/SU14031391
SeeKai T, & A.K Siti - Nabiha. (2023). How Can SMEs Succeed in The Vuca World: The Role of Performance Measurement and Management in The Challenging Business Climate. International Journal of Business and Technology Management. https://myjms.mohe.gov.my/index.php/ijbtm/article/view/23744/12962
Sharma, R., & Arya, R. (2022). UAV based long range environment monitoring system with Industry 5.0 perspectives for smart city infrastructure. Computers and Industrial Engineering, 168. https://doi.org/10.1016/J.CIE.2022.108066
Simon. (1994). Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal. Harvard Business Press.
Sindhwani, R., Afridi, S., Kumar, A., Banaitis, A., Luthra, S., & Singh, P. L. (2022). Can industry 5.0 revolutionize the wave of resilience and social value creation? A multi-criteria framework to analyze enablers. Technology in Society, 68, 101887. https://doi.org/10.1016/J.TECHSOC.2022.101887
Sony, M., & Naik, S. (2020). Industry 4.0 integration with socio-technical systems theory: A systematic review and proposed theoretical model. Technology in Society, 61, 101248. https://doi.org/10.1016/J.TECHSOC.2020.101248
Strauß, E., & Zecher, C. (2013). Management control systems: A review. Journal of Management Control, 23(4), 233–268. https://doi.org/10.1007/S00187-012-0158-7/METRICS
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
Turner, C. J., & Garn, W. (2022). Next generation DES simulation: A research agenda for human centric manufacturing systems. Journal of Industrial Information Integration, 28, 100354. https://doi.org/10.1016/j.jii.2022.100354
V K, R. K., Ukko, J., Rantala, T., & Saunila, M. (2024). The value of novel technologies in context to performance measurement and management: A systematic review and future research directions. Data and Information Management, 8(1), 100054. https://doi.org/10.1016/J.DIM.2023.100054
Velenturf, A. P. M., & Purnell, P. (2021). Principles for a sustainable circular economy. Sustainable Production and Consumption, 27, 1437–1457. https://doi.org/10.1016/J.SPC.2021.02.018
Wiener, M., Saunders, C., & Marabelli, M. (2020). Big-data business models: A critical literature review and multiperspective research framework. Journal of Information Technology, 35(1), 66-91. https://doi.org/10.1177/0268396219896811
Akinola, R., & Okundalaiye, H. (2022). Management Control System in Multinational Environment: A Critical Review. International Journal of Economic Behavior (IJEB), 12(1), 145–158. https://doi.org/10.14276/2285-0430.3434
Akundi, A., Euresti, D., Luna, S., Ankobiah, W., Lopes, A., & Edinbarough, I. (2022). State of Industry 5.0—Analysis and Identification of Current Research Trends. Applied System Innovation 2022, Vol. 5, Page 27, 5(1), 27. https://doi.org/10.3390/ASI5010027
Ammirato, S., Felicetti, A. M., Linzalone, R., Corvello, V., & Kumar, S. (2023). Still our most important asset: A systematic review on human resource management in the midst of the fourth industrial revolution. Journal of Innovation & Knowledge, 8(3), 100403. https://doi.org/10.1016/J.JIK.2023.100403
Aslam, F., Aimin, W., Li, M., & Rehman, K. U. (2020). Innovation in the Era of IoT and Industry 5.0: Absolute Innovation Management (AIM) Framework. Information 2020, Vol. 11, Page 124, 11(2), 124. https://doi.org/10.3390/INFO11020124
Battini, D., Berti, N., Finco, S., Zennaro, I., & Das, A. (2022). Towards industry 5.0: A multi-objective job rotation model for an inclusive workforce. International Journal of Production Economics, 250. https://doi.org/10.1016/J.IJPE.2022.108619
Bernardo, R., Sousa, J. M. C., & Gonçalves, P. J. S. (2022). Survey on robotic systems for internal logistics. Journal of Manufacturing Systems, 65, 339–350. https://doi.org/10.1016/J.JMSY.2022.09.014
Bigliardi, B., Bottani, E., & Casella, G. (2020). Enabling technologies, application areas and impact of industry 4.0: A bibliographic analysis. Procedia Manufacturing, 42, 322–326. https://doi.org/10.1016/J.PROMFG.2020.02.086
Bourne, M. (2021). International Journal of Production Research Performance measurement and management in a VUCA world Performance measurement and management in a VUCA world. INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 2021(24), 7311–7316. https://doi.org/10.1080/00207543.2021.2004042
Bourne, M., Franco-Santos, M., Micheli, P., & Pavlov, A. (2018). Performance measurement and management: A system of systems perspective. International Journal of Production Research, 56(8). https://doi.org/10.1080/00207543.2017.1404159
Bourne, M., Neely, A., Platts, K., & Mills, J. (2002). The success and failure of performance measurement initiatives: Perceptions of participating managers. International Journal of Operations and Production Management, 22(11), 1288–1310. https://doi.org/10.1108/01443570210450329/FULL/PDF
Breque, M. , De Nul, L. , & Petridis, A. (2021). Industry 5.0: Towards a sustainable, human-centric and resilient European industry : Aeneas. European Commission, Directorate-General for Research and Innovation. https://aeneas-office.org/2022/01/04/industry-5-0-towards-a-sustainable-human-centric-and-resilient-european-industry/
Breque, M., De Nul, L., & Petridis, A. (2021). Industry 5.0: towards a sustainable, human-centric and resilient European industry. European Commission, Directorate-General for Research and Innovation.
Broadbent, J., & Laughlin, R. (2009). Performance management systems: A conceptual model. Management Accounting Research, 20(4), 283–295. https://doi.org/10.1016/J.MAR. 2009.07.004
Broccardo, L., Tenucci, A., Agarwal, R., & Alshibani, S. M. (2024a). Steering digitalization and management control maturity in small and medium enterprises (SMEs). Technological Forecasting and Social Change, 204, 123446. https://doi.org/10.1016/J.TECHFORE.2024.123446
Broccardo, L., Tenucci, A., Agarwal, R., & Alshibani, S. M. (2024b). Steering digitalization and management control maturity in small and medium enterprises (SMEs). Technological Forecasting and Social Change, 204, 123446. https://doi.org/10.1016/J.TECHFORE.2024.123446
Ching, N. T., Ghobakhloo, M., Iranmanesh, M., Maroufkhani, P., & Asadi, S. (2022). Industry 4.0 applications for sustainable manufacturing: A systematic literature review and a roadmap to sustainable development. Journal of Cleaner Production, 334, 130133. https://doi.org/10.1016/J.JCLEPRO.2021.130133
Cillo, V., Gregori, G. L., Daniele, L. M., Caputo, F., & Bitbol-Saba, N. (2022). Rethinking companies’ culture through knowledge management lens during Industry 5.0 transition. Journal of Knowledge Management, 26(10), 2485–2498. https://doi.org/10.1108/JKM-09-2021-0718/FULL/PDF
Coombs, C., Hislop, D., Taneva, S. K., & Barnard, S. (2020). The strategic impacts of Intelligent Automation for knowledge and service work: An interdisciplinary review. The Journal of Strategic Information Systems, 29(4), 101600. https://doi.org/10.1016/ J.JSIS.2020.101600
Denyer, D., Tranfield, D., & Van Aken, J. E. (2008). Developing Design Propositions through Research Synthesis. Http://Dx.Doi.Org/10.1177/0170840607088020, 29(3), 393–413. https://doi.org/10.1177/0170840607088020
Duarte Alonso, A., Vu, O. T. K., Nguyen, T. Q., McClelland, R., Nguyen, N. M., Huynh, H. T. N., & Tran, T. D. (2024). Industry 4.0 involvement and knowledge management across industries: A qualitative investigation from an emerging economy. Journal of Business Research, 174, 114538. https://doi.org/10.1016/J.JBUSRES.2024.114538
El-Farr, H., Hosseingholizadeh, R., El-Farr, H., & Hosseingholizadeh, R. (2019). Aligning Human Resource Management with Knowledge Management for Better Organizational Performance: How Human Resource Practices Support Knowledge Management Strategies? Current Issues in Knowledge Management. https://doi.org/10.5772/INTECHOPEN.86517
Enaleev, A., & Novikov, D. (2021). Sustainable Control of Active Systems: Decentralization and Incentive Compatibility. IFAC-PapersOnLine, 54(13), 13–18. https://doi.org/10.1016/J.IFACOL.2021.10.410
Enwereuzor, I. K. (2021). Diversity climate and workplace belongingness as organizational facilitators of tacit knowledge sharing. Journal of Knowledge Management, 25(9), 2178–2195. https://doi.org/10.1108/JKM-10-2020-0768/FULL/PDF
Fatima, Z., Tanveer, M. H., Waseemullah, Zardari, S., Naz, L. F., Khadim, H., Ahmed, N., & Tahir, M. (2022). Production Plant and Warehouse Automation with IoT and Industry 5.0. Applied Sciences 2022, Vol. 12, Page 2053, 12(4), 2053. https://doi.org/10.3390/APP12042053
Furrer, O., Thomas, H., & Goussevskaia, A. (2008). The structure and evolution of the strategic management field: A content analysis of 26 years of strategic management research. International Journal of Management Reviews, 10(1), 1–23. https://doi.org/10.1111/J. 1468-2370.2007.00217.X
Gadekar, R., Sarkar, B., & Gadekar, A. (2022). Investigating the relationship among Industry 4.0 drivers, adoption, risks reduction, and sustainable organizational performance in manufacturing industries: An empirical study. Sustainable Production and Consumption, 31, 670–692. https://doi.org/10.1016/J.SPC.2022.03.010
Garengo, P., Biazzo, S., & Bititci, U. S. (2005). Performance measurement systems in SMEs: A review for a research agenda. International Journal of Management Reviews, 7(1), 25–47. https://doi.org/10.1111/J.1468-2370.2005.00105.X
Ghobakhloo, M., & Fathi, M. (2021). Industry 4.0 and opportunities for energy sustainability. Journal of Cleaner Production, 295. https://doi.org/10.1016/J.JCLEPRO. 2021.126427
Ghobakhloo, M., Iranmanesh, M., Grybauskas, A., Vilkas, M., & Petraitė, M. (2021). Industry 4.0, innovation, and sustainable development: A systematic review and a roadmap to sustainable innovation. Business Strategy and the Environment, 30(8), 4237–4257. https://doi.org/10.1002/BSE.2867
Giacosa, E., Culasso, F., & Crocco, E. (2022). Customer agility in the modern automotive sector: how lead management shapes agile digital companies. Technological Forecasting and Social Change, 175, 121362. https://doi.org/10.1016/J.TECHFORE. 2021.121362
Golovianko, M., Terziyan, V., Branytskyi, V., & Malyk, D. (2023). Industry 4.0 vs. Industry 5.0: Co-existence, Transition, or a Hybrid. Procedia Computer Science, 217, 102–113. https://doi.org/10.1016/J.PROCS.2022.12.206
Grybauskas, A., Stefanini, A., & Ghobakhloo, M. (2022). Social sustainability in the age of digitalization: A systematic literature Review on the social implications of industry 4.0. Technology in Society, 70. https://doi.org/10.1016/J.TECHSOC.2022.101997
Guest, D. E. (2017). Human resource management and employee well-being: towards a new analytic framework. Human Resource Management Journal, 27(1), 22–38. https://doi.org/10.1111/1748-8583.12139
Hahn, G. J. (2020). Industry 4.0: a supply chain innovation perspective. International Journal of Production Research, 58(5), 1425–1441. https://doi.org/10.1080/00207543.2019. 1641642
Hartnell, C. A., Ou, A. Y., & Kinicki, A. (2011). Organizational Culture and Organizational Effectiveness: A Meta-Analytic Investigation of the Competing Values Framework’s Theoretical Suppositions. Journal of Applied Psychology, 96(4), 677–694. https://doi.org/10.1037/A0021987
Huang, S., Wang, B., Li, X., Zheng, P., Mourtzis, D., & Wang, L. (2022). Industry 5.0 and Society 5.0—Comparison, complementation and co-evolution. Journal of Manufacturing Systems, 64, 424–428. https://doi.org/10.1016/J.JMSY.2022.07.010
Hughes, L., Dwivedi, Y. K., Rana, N. P., Williams, M. D., & Raghavan, V. (2022). Perspectives on the future of manufacturing within the Industry 4.0 era. Production Planning and Control, 33(2–3), 138–158. https://doi.org/10.1080/09537287.2020. 1810762
Javaid, M., & Haleem, A. (2020). Critical components of industry 5.0 towards a successful adoption in the field of manufacturing. Journal of Industrial Integration and Management, 5(3), 327–348. https://doi.org/10.1142/S2424862220500141
Javaid, M., Haleem, A., Singh, R. P., Ul Haq, M. I., Raina, A., & Suman, R. (2020). Industry 5.0: Potential applications in covid-19. Journal of Industrial Integration and Management, 5(4), 507–530. https://doi.org/10.1142/S2424862220500220
Johnson, T. H., & Kaplan, R. S. (1988). Relevance Lost: The Rise and Fall of Management Accounting. Business History Review, 62(1), 176–178. https://doi.org/10.2307/3 115407
Keathley-Herring, H., Van Aken, E., & Letens, G. (2024). Implementing organizational performance measurement systems: measures and success strategies. International Journal of Productivity and Performance Management, ahead-of-print(ahead-of-print). https://doi.org/10.1108/IJPPM-05-2023-0266/FULL/XML
Kelliher, F., & McAdam, R. (2018). Applying a longitudinal interpretive multi-case research method to study the employee impact of operations management systems in a micro firm setting. Production Planning & Control, 29(16), 1321–1331. https://doi.org/10.1080/09537287.2018.1535134
Keupp, M. M., Palmié, M., & Gassmann, O. (2012). The Strategic Management of Innovation: A Systematic Review and Paths for Future Research. International Journal of Management Reviews, 14(4), 367–390. https://doi.org/10.1111/J.1468-2370.2011.00321.X
Kumar, S., Sahoo, S., Lim, W. M., Kraus, S., & Bamel, U. (2022). Fuzzy-set qualitative comparative analysis (fsQCA) in business and management research: A contemporary overview. Technological Forecasting and Social Change, 178, 121599. https://doi.org/10.1016/J.TECHFORE.2022.121599
Longo, F., Padovano, A., & Umbrello, S. (2020). Value-Oriented and Ethical Technology Engineering in Industry 5.0: A Human-Centric Perspective for the Design of the Factory of the Future. Applied Sciences 2020, Vol. 10, Page 4182, 10(12), 4182. https://doi.org/10.3390/APP10124182
Lu, Y., Zheng, H., Chand, S., Xia, W., Liu, Z., Xu, X., Wang, L., Qin, Z., & Bao, J. (2022). Outlook on human-centric manufacturing towards Industry 5.0. Journal of Manufacturing Systems, 62, 612–627. https://doi.org/10.1016/J.JMSY.2022.02.001
Mahiri, F., Najoua, A., Souda, S. B., & Amini, N. (2023). From Industry 4.0 to Industry 5.0: The Transition to Human Centricity and Collaborative Hybrid Intelligence. Journal of Hunan University Natural Sciences, 50(4). https://doi.org/10.55463/ISSN.1674-2974.50.4.8
Majeed, U., Khan, L. U., Yaqoob, I., Kazmi, S. M. A., Salah, K., & Hong, C. S. (2021). Blockchain for IoT-based smart cities: Recent advances, requirements, and future challenges. Journal of Network and Computer Applications, 181, 103007. https://doi.org/10.1016/J.JNCA.2021.103007
Nadeem, K., Wong, S. I., Za, S., & Venditti, M. (2024). Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations. Technology in Society, 76, 102434. https://doi.org/10.1016/J.TECHSOC.2023.102434
Nguyen, T. M., Siri, N. S., & Malik, A. (2022). Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism. Journal of Knowledge Management, 26(1), 70–87. https://doi.org/10.1108/JKM-01-2021-0009/FULL/PDF
Nudurupati, S. S., Garengo, P., & Bititci, U. S. (2021). Impact of the changing business environment on performance measurement and management practices. International Journal of Production Economics, 232, 107942. https://doi.org/10.1016/J.IJPE.2020. 107942
Paschek, D., Luminosu, C.-T., & Ocakci, E. (2022). Industry 5.0 Challenges and Perspectives for Manufacturing Systems in the Society 5.0. 17–63. https://doi.org/10.1007/978-981-16-7365-8_2
Raja Santhi, A., & Muthuswamy, P. (2023). Industry 5.0 or industry 4.0S? Introduction to industry 4.0 and a peek into the prospective industry 5.0 technologies. International Journal on Interactive Design and Manufacturing, 17(2), 947–979. https://doi.org/10.1007/S12008-023-01217-8
Rehman, S. U., Giordino, D., Zhang, Q., & Alam, G. M. (2023). Twin transitions & industry 4.0: Unpacking the relationship between digital and green factors to determine green competitive advantage. Technology in Society, 73, 102227. https://doi.org/10.1016/ J.TECHSOC.2023.102227
SAHLI, E., & HEFNAOUI, A. (2023). The impact of management control tools on company performance. International Journal of Accounting, Finance, Auditing, Management and Economics, 4(6–1), 341–353. https://doi.org/10.5281/ZENODO.10420891
Saniuk, S., Grabowska, S., & Straka, M. (2022). Identification of Social and Economic Expectations: Contextual Reasons for the Transformation Process of Industry 4.0 into the Industry 5.0 Concept. Sustainability 2022, Vol. 14, Page 1391, 14(3), 1391. https://doi.org/10.3390/SU14031391
SeeKai T, & A.K Siti - Nabiha. (2023). How Can SMEs Succeed in The Vuca World: The Role of Performance Measurement and Management in The Challenging Business Climate. International Journal of Business and Technology Management. https://myjms.mohe.gov.my/index.php/ijbtm/article/view/23744/12962
Sharma, R., & Arya, R. (2022). UAV based long range environment monitoring system with Industry 5.0 perspectives for smart city infrastructure. Computers and Industrial Engineering, 168. https://doi.org/10.1016/J.CIE.2022.108066
Simon. (1994). Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal. Harvard Business Press.
Sindhwani, R., Afridi, S., Kumar, A., Banaitis, A., Luthra, S., & Singh, P. L. (2022). Can industry 5.0 revolutionize the wave of resilience and social value creation? A multi-criteria framework to analyze enablers. Technology in Society, 68, 101887. https://doi.org/10.1016/J.TECHSOC.2022.101887
Sony, M., & Naik, S. (2020). Industry 4.0 integration with socio-technical systems theory: A systematic review and proposed theoretical model. Technology in Society, 61, 101248. https://doi.org/10.1016/J.TECHSOC.2020.101248
Strauß, E., & Zecher, C. (2013). Management control systems: A review. Journal of Management Control, 23(4), 233–268. https://doi.org/10.1007/S00187-012-0158-7/METRICS
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
Turner, C. J., & Garn, W. (2022). Next generation DES simulation: A research agenda for human centric manufacturing systems. Journal of Industrial Information Integration, 28, 100354. https://doi.org/10.1016/j.jii.2022.100354
V K, R. K., Ukko, J., Rantala, T., & Saunila, M. (2024). The value of novel technologies in context to performance measurement and management: A systematic review and future research directions. Data and Information Management, 8(1), 100054. https://doi.org/10.1016/J.DIM.2023.100054
Velenturf, A. P. M., & Purnell, P. (2021). Principles for a sustainable circular economy. Sustainable Production and Consumption, 27, 1437–1457. https://doi.org/10.1016/J.SPC.2021.02.018
Wiener, M., Saunders, C., & Marabelli, M. (2020). Big-data business models: A critical literature review and multiperspective research framework. Journal of Information Technology, 35(1), 66-91. https://doi.org/10.1177/0268396219896811
Published
2024-12-01
How to Cite
KAI TAN, See; ABDUL KHALID, Siti Nabiha; PING TEOH, Ai.
Managing Organizations in the Era of Industry 5.0: Through the Lens of Management Control Systems.
International Journal of Business and Technology Management, [S.l.], v. 6, n. 4, p. 183-200, dec. 2024.
ISSN 2682-7646.
Available at: <https://myjms.mohe.gov.my/index.php/ijbtm/article/view/28476>. Date accessed: 24 jan. 2025.
Section
English Section
