The Benefits of QLASSIC Adoption in The Construction Sector: G7 Contractor’s Perspective

  • Lim Si Ying
  • Zailawati Khalid
  • Puteri Sidrotul Nabihah Saarani
  • Siti Nur Aisyah Mohd Noor

Abstract

CIDB introduced the Quality Assessment System in Construction (QLASSIC) in 2006 to help improve the quality of buildings in Malaysia. After more than ten years, QLASSIC has been introduced, but many contractors still need to familiarize themselves with QLASSIC.


QLASSIC is not fully implemented and applied by all developers and contractors in Malaysia as this element is not a compulsory requirement in getting projects. Moreover, there are only small numbers of developers and contractors who are aware on the benefits of the application of QLASSIC in their construction projects. The low reputation if QLASSIC score less than CIDB’s requirement has resulted in the low adoption of QLASSIC, and the lack of knowledge of QLASSIC has caused crucial problems in implementing QLASSIC in Malaysia. In a nutshell, the CIDB must develop a new strategy to address this issue. This has led to the objectives of determining the benefits of QLASSIC adoption gained by the contractor G7 in the construction sector. The scope of this research is G7 contractors in Selangor. The research methodology is conduct using distributing the questionnaire form which is 120 set as the research instrument and Statistical Package for the Social Sciences (SPSS) has been used to analyse with descriptive statistic data. The research outcomes can provide an understanding of the benefits gained by the contractor G7 by implementing QLASSIC. Malaysian construction players, including contractors, must change their behaviour by being more receptive on QLASSIC adoption in construction sector. This is because QLASSIC can improve workplace safety by undergoes regular assessments and inspections through QLASSIC adoption. Therefore, increasing knowledge about the benefits of QLASSIC adoption can increase the interest of contractor G7 to implement it in their project.


 

References

Ali, M., & Ismail, R., & Kam, K. J., & Natasha, D. (2014). Preliminary findings on potential areas of improvement in QLASSIC. Elixir Project and Quality, 76, 28341-28349.
American Society for Quality. (2015). What is a quality management system? Retrieved from https://asq.org/quality-resources/quality-management-system
Attorneys, C., & Consultants. (2022). Poor workmanship leads to construction defects. Retrieved from https://www.cotneycl.com/poor-workmanship-leads-to-construction-defects/
ASQ, (2020), “What is a quality management system? “Reviewed 10 March 2022, https://asq.org/quality-resources/quality-management-system
Azir, K. M. A. K., et al. (2018). The Insight on Quality Assessment System in Construction (QLASSIC) Implementation in Sarawak. IOP Conference Series: Materials Science and Engineering, 429, 012103. https://doi.org/10.1088/1757-899X/429/1/012103
Bhatt, R. K. (2016, June 27). QLASSIC: Doing it right the first time. Retrieved from https://www.iproperty.com.my/guides/qlassic-doing-it-right-the-first-time-3930
Chin Keng, Tan & Abdul-Rahman, Hamzah. (2011). Study of Quality Management in Construction Projects. Chinese Business Review. 10. 542-552.
CIDB, (2015). Quality Assessment System for Building Construction Work. Kuala Lumpur:
CIDB Malaysia, p.2-4.
CIDB, Smart. (2022). Mark of Workmanship Quality: QLASSIC. Retrieved from https://smart.cidb.gov.my/article/mark-of-workmanship-quality-qlassic-43
Grace, H. (2022). How to Create a Positive Work Environment: 13 Ideas. Retrieved from https://teambuilding.com/blog/positive-work-environment
In, J. (2017). Introduction of a Pilot Study. ResearchGate. Retrieved from https://www.researchgate.net/publication/321503093_Introduction_of_a_pilot_study
Jim, F. (2022). Cronbach’s Alpha: Definition, Calculations & Example. Retrieved from https://statisticsbyjim.com/basics/cronbachs-alpha/
Kam, K. J., Hilmy, A., & Hamid, A. H. (2012). The Relationship Between Motives and Benefits on Adopting QLASSIC--CIS 7: 2006 in Malaysia Construction Industry. International Journal for Quality Research, 6(4).
Keng,C., T., & Kamil, S., Z.(2016). “Implementation of ISO quality management system in construction companies of Malaysia”. J. Tech. Manag. Bus. 3 pp 1–23
Khalid, Z., & Tamjehi, S. D. (2020, May). Contractor’s understanding towards the implementation of quality assessment system in construction (QLASSIC) in construction industry. In IOP Conference Series: Materials Science and Engineering (Vol. 849, No. 1, p. 012052). IOP Publishing.
Manap, N., et al. (2017). Compulsory of Malaysia’s Quality Assessment System in Construction (QLASSIC). IOP Conference Series: Earth and Environmental Science, 109, 012008. https://doi.org/10.1088/1755-1315/109/1/012008
McCombes, S. (2019). Descriptive Research Design | Definition, Methods and Examples. Retrieved from https://www.scribbr.com/methodology/descriptive-research
Mohd Fateh, M. A., Mohamed, M. R., & Omar, S. A. (2022). The Involvement of Local Skilled Labour in Malaysia’s Construction Industry. Frontiers in Built Environment, 8, 1–13. https://doi.org/10.3389/fbuil.2022.861018
Nawi, M., Nasrun, M., et al. (2014). Impact of Fragmentation Issue in Construction Industry: An Overview. MATEC Web of Conferences, 15, 01009. https://doi.org/10.1051/matecconf/20141501009
Nisamini, S., Roshartini, O., Norliana, S., & Mohd Nawi, M. N. (2019). Effectiveness of Quality Assessment in Construction Project. International Journal of Supply Chain Management, 8(6), 317-324.
Norizan, A., et al. (2014). Assessing the Implementation of Conquas Standard amongst Contractors towards Improving Quality of Workmanship. Retrieved from http://dspace.unimap.edu.my:80/dspace/handle/123456789/34144
Pavlović, A. (2018). What are the benefits of a quality management system? Retrieved from https://www.ideagen.com/thought-leadership/blog/what-are-the-benefits-of-a-quality-management-system-the-do-s-and-don-ts-to-keep-in-mind
Rosli, L. (2019). Works Ministry to Make Qlassic Certification Mandatory from 2020 Onwards. NST Online. Retrieved from https://api.nst.com.my/business/2019/03/471636/works-ministry-make-qlassic-certification-mandatory-2020-onwards
Schwab, K., & Davis, N. (2018). Shaping the Fourth Industrial Revolution. Geneva, Switzerland: World Economic Forum; Crown Business.
Shehu, Z., et al. (2014). Cost Overrun in the Malaysian Construction Industry Projects: A Deeper Insight. International Journal of Project Management, 32(8), 1471–1480. https://doi.org/10.1016/j.ijproman.2014.04.004
Smriti, C. (2014). 12 Importance or Benefits of Quality Control | Production Management. Retrieved from https://www.yourarticlelibrary.com/production-management/12-importance-or-benefits-of-quality-control-production-management/26173
Yvonne, C. (2014). QLASSIC Way to Better Homes. NST Online. Retrieved from https://www.nst.com.my/news/2015/09/qlassic-way-better-homes
William, K. (2022). What Is SPSS? Definition, Features, Types, and Use Cases. Retrieved from https://surveysparrow.com/blog/what-is-spss/
Published
2024-11-01
How to Cite
SI YING, Lim et al. The Benefits of QLASSIC Adoption in The Construction Sector: G7 Contractor’s Perspective. International Journal of Business and Technology Management, [S.l.], v. 6, n. S2, p. 318-328, nov. 2024. ISSN 2682-7646. Available at: <https://myjms.mohe.gov.my/index.php/ijbtm/article/view/27940>. Date accessed: 05 dec. 2024.