Local Government on the Move: A Quantitative Report on how Career Development Can Improve Employee Performance

  • Nor Farhana Izzati Mohd Nor Silmi
  • Aida Abdullah

Abstract

The city council is entrusted with upholding and protecting social sustainability, which encompasses issues related to health and safety, raising standards of living, providing equity and inclusivity, and acting with resilience in response to community needs. The efficacy of the city council is heavily reliant on the performance of civil servants in order to accomplish the stated objectives. Customers' dissatisfaction with the city council's performance is an indication that employees are not working up to par. Prior research has shown that an organization needs to be willing to invest in human resources initiatives in order to address performance issues. Career development should therefore be given top priority since it will shape a desirable attitude and result in high-quality work. Career development activities include training and development, career opportunities, and performance management. In this study, research participants consist of all categories of employees in local government. The results demonstrate a significant correlation between career development and performance, with training being the primary factor influencing performance. Thus, in order to maximize individual performance, career development initiatives that support staff members' physical and mental well-being and embody city councils' internal social responsibility roles must be consistently implemented.

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Published
2024-03-01
How to Cite
MOHD NOR SILMI, Nor Farhana Izzati; ABDULLAH, Aida. Local Government on the Move: A Quantitative Report on how Career Development Can Improve Employee Performance. International Journal of Business and Technology Management, [S.l.], v. 6, n. 1, p. 137-145, mar. 2024. ISSN 2682-7646. Available at: <https://myjms.mohe.gov.my/index.php/ijbtm/article/view/25876>. Date accessed: 17 apr. 2024.
Section
English Section