The Relationship of Organizational Culture and Patient Safety Culture on Service Development in The Hospital Dr. Ario Wirawan Salatiga
Abstract
Abstract: The primary objective of his research is to examine the relationship between the organizational culture and patient safety culture at the Dr. Ario Wirawan Pulmonary Hospital in Salatiga, specifically in the context of service development. Dr. Ario Wirawan Salatiga admitted 99 participants to the study at Lung Hospital. Data collection was conducted through the use of a questionnaire. Utilizing a non-probability sampling method for the sampling procedure. The data analysis technique included multiple linear regression analyses. The study's findings indicate that organizational culture has a pivotal role in stimulating service growth, exerting a distinct and substantial influence. The study's findings clearly indicate that the most prominent part of patient safety culture in hospitals is "teamwork in units." Conversely, the aspects that need enhancement include "staffing" and "handoff and transition." (2) A robust safety culture has a substantial and beneficial impact on the advancement of services.
Keywords: Organizational Culture, Work Safety Culture, Service Development
References
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Algahtani, F. D. (2015). The Culture in Safety Culture : Exploration of Patient Safety Culture in Saudi Arabian Operating Theatres.
Almutairi, A. F., Science, H., Gardner, G., & Mccarthy, A. (2013). Perceptions of clinical safety climate of the multicultural nursing workforce in Saudi Arabia : A cross-sectional survey. Collegian, 20(3), 187–194. https://doi.org/10.1016/j.colegn.2012.08.002
Alzahrani, A. S. (2015). Clinicians ’ Attitudes Toward Patient Safety : A Sequential Explanatory Mixed Methods Study in Saudi Armed Forces Hospitals ( Eastern Region ). July.
Farley, D., Zheng, H., & Rousi, E. (2015). Field Test of the World Health Organization Multi-Professional Patient Safety Curriculum Guide. 1–16. https://doi.org/10.1371/journal.pone.0138510
Gunawan, D., & Tutik Sri Hariyati, R. (2019). The implementation of patient safety culture in nursing practice. Enfermeria Clinica, 29(Insc 2018), 139–145. https://doi.org/10.1016/j.enfcli.2019.05.007
Halligan, M., & Zecevic, A. (2016). Safety culture in healthcare : a review of concepts , dimensions , measures and progress. June. https://doi.org/10.1136/bmjqs.2010.040964
Havens, D. H., & Boroughs, L. (2000). “To err is human”: A report from the Institute of Medicine. Journal of Pediatric Health Care: Official Publication of National Association of Pediatric Nurse Associates & Practitioners, 14(2), 77–80. https://doi.org/10.1067/mph.2000.105383
Heningnurani, A. Y., & Ayuningtyas, D. (2019). Patiens Safety Culture Development In Jambi Public Hospital. Proceedings of International Conference on Applied Science and Health, 4, 360–367.
Ingram, A. J. (1971). Institute of Medicine. Journal of the Tennessee Medical Association, 64(9), 800–802. https://doi.org/10.3109/9780824706081.081
Iriviranty, A., Ayuningtyas, D., & Misnaniarti, M. (2014). Evaluation of Patient Safety Culture and Organizational Culture as a Step in Patient Safety Improvement in a Hospital in Jakarta , Indonesia Article history : 1(Md), 1–6.
Jones, K. J., Skinner, A., Xu, L., Sun, J., & Mueller, K. (2008). The AHRQ Hospital Survey on Patient Safety Culture: A Tool to Plan and Evaluate Patient Safety Programs. Advances in Patient Safety: New Directions and Alternative Approaches (Vol. 2: Culture and Redesign), August. http://www.ncbi.nlm.nih.gov/pubmed/21249886
Jung, T., Bower, P., Whalley, D., Mcnally, R., & Mannion, R. (2016). Instruments for the Exploration of Organisational Culture University of Edinburgh University of St Andrews Social Dimensions of Health Institute University of Manchester University of Manchester University of Manchester University of York. November 2014. https://doi.org/10.13140/RG.2.1.4337.4484
Kemenkes RI. (2022). Profil Kesehatan Indonesia 2021. In Pusdatin.Kemenkes.Go.Id.
Lunenburg, F. C. (2011). Understanding Organizational Culture : A Key Leadership Asset. National Forum of Educational Administration and Supervision Journal, 29(4), 1–12.
Nieva, V. F., & Sorra, J. (2003). Safety culture assessment: A tool for improving patient safety in healthcare organizations. Quality and Safety in Health Care, 12(SUPPL. 2), 17–24. https://doi.org/10.1136/qhc.12.suppl_2.ii17
Sugiyono. (2016). Sugiyono, Metode Penelitian. Uji Validitas.
Published
2024-03-01
How to Cite
HARIYANTI, Sri et al.
The Relationship of Organizational Culture and Patient Safety Culture on Service Development in The Hospital Dr. Ario Wirawan Salatiga.
International Journal of Business and Technology Management, [S.l.], v. 6, n. 1, p. 279-288, mar. 2024.
ISSN 2682-7646.
Available at: <https://myjms.mohe.gov.my/index.php/ijbtm/article/view/25589>. Date accessed: 11 sep. 2024.
Section
English Section
