A Conceptual Model for Small and Medium-Sized Enterprises to Manage Disruptive Innovation in the Digital Sharing Economy

  • Inda D Lestantri
  • Norjansalika Janom
  • Syaripah Ruzaini Syed Aris

Abstract

The effective management of change preparedness is of utmost importance in the context of the digital sharing economy. This is due to the intricate and challenging nature of the transition process for small and medium-sized enterprises (SMEs), despite the numerous advantages offered by the digital sharing economy. The SMEs require the utilization of the preparation readiness model to facilitate its implementation, particularly considering the inadequacies observed in the prior model. This paper presents a method of production for developing a conceptual model aimed at effectively managing change readiness (CMRA) in the context of the digital sharing economy, specifically focusing on small and medium-sized enterprises. The selection of the meta-analysis approach was chosen to develop the conceptual model. The techniques encompassed in this category encompass data extraction, adoption, combination, and adaptation. The present work has discovered seven fundamental characteristics within the CMRA conceptual model. These constructs have been formulated using a non-directional hypothesis. However, it is important to note that further validation of these constructs is necessary in future research endeavors. The study additionally defined the term CMRA and identified 23 sub-constructs. Through a structured, systematic, and transparent CMRA model conceptual development process that provides a practical foundation for future research, this research makes a knowledge significant contribution to the digital sharing economy literature.

References

Acquier, A., Daudigeos, T., & Pinkse, J. (2017). Promises and Paradoxes of the Sharing Economy: An Organizing Framework. Technological Forecasting and Social Change, 125(xxxx), 1–10. https://doi.org/10.1016/j.techfore.2017.07.006
Bae, J., & Koo, D.-M. (2018). Lemons Problem in Collaborative Consumption Platforms: Different Decision Heuristics Chosen by Consumers with Different Cognitive Styles. Internet Research, 28, 746–766.
Böcker, L., & Meelen, T. (2017). Sharing for People, Planet or Profit? Analysing Motivations for Intended Sharing Economy Participation. Environmental Innovation and Societal Transitions, 23, 28–39. https://doi.org/10.1016/j.eist.2016.09.004
Chonsawat, N., & Sopadang, A. (2020). Defining SMEs’ 4.0 Readiness Indicators. Applied Sciences (Switzerland), 10(24), 1–30. https://doi.org/10.3390/app10248998
Combe, M. (2014). Change Readiness: Focusing Change Management Where It Counts. Project Management Institute. https://www.pmi.org/learning/library/change-readiness-11126
Davidson, A., Habibi, M. R., & Laroche, M. (2018). Materialism and the Sharing Economy: A Cross-Cultural Study of American and Indian Consumers. Journal of Business Research, 82(July 2015), 364–372. https://doi.org/10.1016/j.jbusres.2015.07.045
De Carolis, A., Macchi, M., Negri, E., & Terzi, S. (2017). A Maturity Model for Assessing the Digital Readiness of Manufacturing Companies. IFIP Advances in Information and Communication Technology, 513(August), 13–20. https://doi.org/10.1007/978-3-319-66923-6_2
Dillahunt, T. R., Wang, X., Wheeler, E., Cheng, H. F., Hecht, B., & Zhu, H. (2017). The Sharing Economy in Computing: A systematic literature review. Proceedings of the ACM on Human-Computer Interaction, 1(CSCW). https://doi.org/10.1145/3134673
Eddy, D. M., Hollingworth, W., Caro, J. J., & MD, J. T. (2012). Model Transparency and Validation: A Report of the ISPOR-SMDM Modeling Good Research Practices Task Force-7. Scivers ScienceDirect, 32(5), 843–852. https://doi.org/http://dx.doi.org/10.1016/j.jval.2012.04.012
Errida, A., & Lotfi, B. (2020). Measuring Change Readiness for Implementing a Project Management Methodology: An Action Research Study. Academy of Strategic Management Journal, 19(1), 1–17.
Frenken, K., & Schor, J. (2017). Putting the Sharing Economy into Perspective. Environmental Innovation and Societal Transitions, 23, 3–10. https://doi.org/10.1016/j.eist.2017.01.003
Geissinger, A., Laurell, C., & Sandström, C. (2020). Digital Disruption beyond Uber and Airbnb—Tracking the long tail of the sharing economy. Technological Forecasting and Social Change, 155(February), 0–1. https://doi.org/10.1016/j.techfore.2018.06.012
Gomes, H. G., Arango Serna, M. D., & Oltra Badenes, R. F. (2021). Evolution and Trends of Information Systems for Business Management : the M-Business. A review. Dyna, 77(163).
Govindan, K., Shankar, K. M., & Kannan, D. (2020). Achieving Sustainable Development Goals through Identifying and Analyzing Barriers to Industrial Sharing Economy: A Framework Development. International Journal of Production Economics, 227(May 2019), 1–13. https://doi.org/10.1016/j.ijpe.2019.107575
Halpern, N., Mwesiumo, D., Suau-Sanchez, P., Budd, T., & Bråthen, S. (2021). Ready for Digital Transformation? The Effect of Organisational Readiness, Innovation, Airport Size and Ownership on Digital Change at Airports. Journal of Air Transport Management, 90(September 2020), 101949. https://doi.org/10.1016/j.jairtraman.2020.101949
Hamari, J., Sjöklint, M., & Ukkonen, A. (2016). The Sharing Economy : Why People Participate in collaborative Consumption. Journal of the American Society for Information Science and Technology, march, 1852–1863. https://doi.org/10.1002/asi
Hazée, S., Van Vaerenbergh, Y., Delcourt, C., & Kabadayi, S. (2020). Service Delivery System Design for Risk Management in Sharing-Based Product Service Systems: a Customer-oriented Approach. International Journal of Operations and Production Management, 40(4), 459–479. https://doi.org/10.1108/IJOPM-08-2019-0581
Ibrahim, M., El-Zaart, A., & Adams, C. (2017). Smart Sustainable Cities Roadmap: Readiness for Transformation towards Urban Sustainability. Sustainable Cities and Society, 37, 530–540. https://doi.org/10.1016/j.scs.2017.10.008
Kauffman, R. J., & Naldi, M. (2020). Research Directions for Sharing Economy Issues. Electronic Commerce Research and Applications, 43. https://doi.org/10.1016/j.elerap.2020.100973
Kilani, Y. M. M., & Awad, H. A. H. (2017). E-Learning Readiness of Jordanian Universities. E-Learning, April 2017. https://www.researchgate.net/profile/Yanal_Kilani/publication/332299838_E-Learning_Readiness_of_Jordanian_Universities/links/5cacac7b92851ccd4abea338/E-Learning-Readiness-of-Jordanian-Universities.pdf
Lestantri, I. D., Janom, N. B., Ruzaini, S., & Aris, S. (2023). Exploring the Factors Affecting of Digital Sharing Economy: A Comprehensive Review. Seybold Report, 8, 1233–1250. https://doi.org/10.17605/OSF.IO/64A8V
Napier, G. S., Amborski, D. J., & Pesek, V. (2017). Preparing for Transformational Change: A Framework for Assessing Organisational Change Readiness. International Journal of Human Resources Development and Management, 17(1–2), 129–142. https://doi.org/10.1504/IJHRDM.2017.085265
Plewnia, F., & Guenther, E. (2018). Mapping the Sharing Economy for Sustainability research. Management Decision, 56(3), 570–583. https://doi.org/10.1108/MD-11-2016-0766
Priyono, A., Moin, A., & Putri, vera N. A. (2020). Identifying Digital Transformation Paths in the Business-Model of SMEs During the Covid19 Pandemic.2020Journal-of-Open-Innovation-Technology-Market-and-ComplexityOpen-Access.pdf. Journal of Open Innovation: Technology, Market, and Complexity, 6(104), 1–22.
Project Management Institute. (2017). PMBOK Guide - 6th Edition. In Project Management Institute (Vol. 40, Issue 2).
Sanchez, M. A. (2017). Framework to Assess Organizational Readiness for Digital Transformation. Dimensión Empresarial, 15(2). https://doi.org/10.15665/rde.v15i2.976
Sanchez, M. A., & Zuntini, J. I. (2018). Organizational Readiness for the Digital Transformation: A Case Study Research. Revista Gestão & Tecnologia, 18(2), 70–99. https://doi.org/10.20397/2177-6652/2018.v18i2.1316
Schumacher, A., Erol, S., & Sihn, W. (2016). A Maturity Model for Assessing Industry 4.0 Readiness and Maturity of Manufacturing Enterprises. Procedia CIRP, 52(December), 161–166. https://doi.org/10.1016/j.procir.2016.07.040
Slater, C. E. (2018). Self-directed learning readiness of students in health professional preparation programs : Informing teaching and learning approaches Self-directed learning readiness of students in.
SMARP. (2020). Why Choosing the Right Change Management Model Is Important. www.smarp.com
Thomas Luke, J. (2014). One Solution for Project Success: Project and Change Management in the PMBOK@Guide. In Emergence One International, Ltd. Project Managament Institute, Inc.
VanBoskirk, M. G. and S. (2016). The Digital Maturity Model 4 . 0. Forrester, 0–17.
Venkatesh, V., & Davis, F. D. (2000). Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46(2), 186–204. https://doi.org/10.1287/mnsc.46.2.186.11926
Wulf, J., Mettler, T., & Brenner, W. (2017). Using a Digital Services Capability Model to Assess Readiness for the Digital Consumer. MIS Quarterly Executive, 16(3), 171–195.
Yusif, S., Hafeez-Baig, A., & Soar, J. (2017). E-Health Readiness Assessment Factors and Measuring Tools: A Systematic review. International Journal of Medical Informatics, 107, 56–64. https://doi.org/10.1016/j.ijmedinf.2017.08.006
Zhenxing Mao, J. L. (2017). Why Travelers Use Airbnb Again? An Integrative Approach to Understanding Travelers’ Repurchase Intention. The Eletronic Library, 34(1), 1–5.
Published
2023-10-31
How to Cite
D LESTANTRI, Inda; JANOM, Norjansalika; SYED ARIS, Syaripah Ruzaini. A Conceptual Model for Small and Medium-Sized Enterprises to Manage Disruptive Innovation in the Digital Sharing Economy. International Journal of Business and Technology Management, [S.l.], v. 5, n. 3, p. 479-492, oct. 2023. ISSN 2682-7646. Available at: <https://myjms.mohe.gov.my/index.php/ijbtm/article/view/24537>. Date accessed: 13 june 2024.
Section
Articles