The Relationship Between Innovation, Digital Transformation, Organizational Learning, Perceived Organizational Support, and Employee Performance
Abstract
This research paper investigates the connections between employee overall performance, organizational getting to know, perceived organizational support, and creativity within the digital age. For a firm to prevail within the dynamic company environment of today, it's miles important to realize these traits. By analyzing how these factors engage, the research hopes to close a expertise gap. This observe uncovers the tremendous have an effect on of innovation, digital transformation, organizational getting to know, and perceived organizational help on employee overall performance through an intensive exam of the literature and quantitative evaluation of facts from 500 respondents in the UAE academic zone. The outcomes have programs for companies trying to boost worker overall performance in the context of the dynamic virtual ecosystem.
References
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Abbas, W. (2018). The moderating role of perceived organizational support in the effect of informational justice on employee engagement: an empirical study on banks of pakistan. Journal of Business Strategies, 12(01), 45-60.
Acar, A. Z., & Acar, P. (2014). Organizational culture types and their effects on organizational performance in Turkish hospitals. EMAJ: Emerging Markets Journal, 3(3), 18-31.
Afolayan, M. A., Olukayode, A., Sulaiman, A. T., & Owolabi, L. T. (2019). Training and employee creative performance: a study of chevron Nigeria. Training and employee creative performance: a study of chevron Nigeria, 41(1), 6-6.
Ahmad, T., & Zhang, D. (2020). A critical review of comparative global historical energy consumption and future demand: The story told so far. Energy Reports, 6, 1973-1991.
Ahmed, I., & Nawaz, M. M. (2015). Antecedents and outcomes of perceived organizational support: A literature survey approach. Journal of Management Development, 34(7), 867-880.
Balsmeier, B., Woerter, M., 2019. Is this time different? How digitization influences jobcreation and destruction. Res. Policy (this issue).
Barette, J., Lemyre, L., Corneil, W., & Beauregard, N. (2012). Organizational learning facilitators in the Canadian public sector. International Journal of Public Administration, 35(2), 137-149.
Bartunek, J.M. (2014). Constructing research questions: Doing interesting research. M@n@gement, 17(5), 404-409. https://www.cairn-int.info/journal-management-2014-5-page-404.
Bartz-Zuccala, W., Mohnen, P., & Schweiger, H. (2018). The role of innovation and management practices in determining firm productivity. Comparative Economic Studies, 60(4), 502-530.
Batara, E., Nurmandi, A., Warsito, T., & Pribadi, U. (2017). Are government employees adopting local e-government transformation?. Transforming Government: People, Process and Policy, 11(4), 612-638. l
Berman, S., & Dalzell-Payne, P. (2018). The interaction of strategy and technology in an era of business re-invention. Strategy & Leadership, 46(1), 10-15.
Bhattacharya, A. (2016). Reinterpreting Innovation and Innovation Measurement-A Theoretical Framework for Innovation in Organisations. Journal of Organisation and Human Behaviour, 5(4), 47-55.
Bhupathi, C., & Vajjha, V. H. (2017). Sample size recommendation for a bioequivalent study. Statistica, 77(1), 65-71.
Bienhaus, F., & Haddud, A. (2018). Procurement 4.0: factors influencing the digitisation of procurement and supply chains. Business Process Management Journal, 24(4), 965-984.
Biswas, S., & Kapil, K. (2017). Linking perceived organizational support and organizational justice to employees’ in-role performance and organizational cynicism through organizational trust: A field investigation in India. Journal of Management Development, 36(5), 696-711.
Bleck, J. R., DeBate, R. D., & Olivardia, R. (2015). The comorbidity of ADHD and eating disorders in a nationally representative sample. The journal of behavioral health services & research, 42(4), 437-451.
Boddy, C.R. (2016). Sample size for qualitative research. Qualitative Market Research: An International Journal, 19(4), 426-432.
Bohle, S. A. L., & Alonso, A. R. M. (2017). The effect of procedural fairness and supervisor support in the relationship between job insecurity and organizational citizenship behaviour. Revista Brasileira de Gestão de Negócios, 19(65), 337-357.
Camps, J., Alegre, J., & Torres, F. (2011). Towards a methodology to assessorganizational learning capability: A study among faculty members. Inter-national Journal of Manpower, 32(5/6), 687–703.
Carter, M. Z., Armenakis, A. A., Feild, H. S., & Mossholder, K. W. (2013). Transformational leadership, relationship quality, and employee performance during continuous incremental organizational change. Journal of Organizational Behavior, 34(7), 942-958.
Cha, K. J., Hwang, T., & Gregor, S. (2015). An integrative model of IT-enabled organizational transformation: A multiple case study. Management Decision, 53(8), 1755-1770.
Chan, J. O. P. (2020). Digital transformation in the era of big data and cloud computing. Int. J. Intell. Inf. Syst, 9(3), 16.
Chen, X., Liu, Z., & Ma, C. (2017). Chinese innovation-driving factors: regional structure, innovation effect, and economic development—empirical research based on panel data. The annals of regional science, 59(1), 43-68.
Chiva, R., Alegre, J., &Lapiedra, R. (2007). Measuring organizational learn-ing capability among the workforce. International Journal of Manpower,28(3/4), 224–242.
Cho, J., Yu, J., Oh, S., Ryoo, J., Song, J., & Kim, H. (2017). Wrong siren! a location spoofing attack on indoor positioning systems: The starbucks case study. IEEE communications magazine, 55(3), 132-137.
Chung, Y.W., 2017. The role of person–organization fit and perceived organizational support in the relationship between workplace ostracism and behavioral outcomes. Australian Journal of Management, 42(2), pp.328-349.
Dai, Y. D., Hou, Y. H., Chen, K. Y., & Zhuang, W. L. (2018). To help or not to help: antecedents of hotel employees’ organizational citizenship behavior. International Journal of Contemporary Hospitality Management, 30(3), 1293-1313.
Del Rowe, S. (2017). Digital transformation needs to happen: the clock is ticking for companies that have been unwilling to embracechange. CRM Magazine, 21(10).
Deloitte. (2018). Digital enablement turning your transformation into a successful journey. Bloomberg, J. (2018). Digitization, digitalization, and digital transformation: confuse them at your peril.
Dereli, D. D. (2015). Innovation management in global competition and competitive advantage. Procedia-Social and behavioral sciences, 195, 1365-1370.
Divya, S. K., & Gomathi, S. (2015). Effective work place training: A jump starter to organizational competitive advantage through employee development. Mediterranean Journal of Social Sciences, 6(3), 49.
Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American journal of theoretical and applied statistics, 5(1), 1-4.
Eva, N., Newman, A., Miao, Q., Wang, D., & Cooper, B. (2020). Antecedents of duty orientation and follower work behavior: The interactive effects of perceived organizational support and ethical leadership. Journal of business ethics, 161(3), 627-639.
Farhadfar, A., & Abtahi, M. S. (2014). Distinct Effects of Technical Competence and Organizational Learning on Organizational Innovation to Improve the Performance of the Pars Oil and Gas Company. Kuwait Chapter of the Arabian Journal of Business and Management Review, 4(1), 293-301.
George, B., Walker, R.M. and Monster, J., 2019. Does strategic planning improve organizational performance? A meta‐analysis. Public Administration Review, 79(6), pp.810-819.
Glover, J., Champion, D., Daniels, K., & Boocock, G. (2016). Using capital theory to explore problem solving and innovation in small firms. Journal of Small Business and Enterprise Development, 23(1), 25-43.
Göhlich, M. (2016). Theories of organizational learning as resources of organizational education. In Organisation und Theorie (pp. 11-21). Springer VS, Wiesbaden. Harrington, J. R., & Lee, J. H. (2015). What drives perceived fairness of performance appraisal? Exploring the effects of psychological contract fulfillment on employees’ perceived fairness of performance appraisal in US federal agencies. Public Personnel Management, 44(2), 214-238.
HOA, N.D., NGAN, P.T.H., QUANG, N.M., THANH, V.B. and QUYEN, H.V.T., 2020. An empirical study of perceived organizational support and affective commitment in the logistics industry. The Journal of Asian Finance, Economics, and Business, 7(8), pp.589-598.
Je, H. S., Yoon, M. J., Lee, J. D., Kang, K. H., Park, S. Y., Park, J. H., & Kim, J. G. (2015). Characteristics of the dependent variable due to changes in the conditions of the independent variable during the producing of collets added with rice and dried shrimp by single extruder. Journal of Fisheries and Marine Sciences Education, 27(5), 1352-1363.
Jehanzeb, K., 2020. Does perceived organizational support and employee development influence organizational citizenship behavior? Person–organization fit as moderator. European Journal of Training and Development.
Jeung, C. W., Yoon, H. J., & Choi, M. (2017). Exploring the affective mechanism linking perceived organizational support and knowledge sharing intention: a moderated mediation model. Journal of Knowledge Management, 21(4), 946-960.
Karwatzki, S., Trenz, M., Tuunainen, V. K., & Veit, D. (2017). Adverse consequences of access to individuals’ information: an analysis of perceptions and the scope of organisational influence. European Journal of Information Systems, 26(6), 688-715.
Khalid, N., Islam, D.M.Z. and Ahmed, M.R.M., 2019. Sentrepreneurial Training and Organizational Performance: Implications for Future. Humanities & Social Sciences Reviews, 7(2), pp.590-593.
Kim, S. (2017). Perceived organizational support as a mediator between distributive justice and sports referees’ job satisfaction and career commitment. Annals of Leisure Research, 20(2), 169-187.
Kittikunchotiwut, P. (2017). The effects of organizational justice on organizational citizenship behavior. Review of Integrative Business and Economics Research, 6(3), 116-130.
Nguyen, T. T. N., & Luu, T. M. N. (2019). Linking transformational leadership and organizational performance: An empirical investigation of manufacturing firms in Vietnam. Economics & Sociology, 12(2), 170-191.
Rambe, P., & Makhalemele, N. (2015). Relationship Between Managerial Competencies Of Owners/Managers Of Emerging Technology Firms And Business Performance: A Conceptual Framework Of Internet Caf Performance In South Africa. International Business & Economics Research Journal (IBER), 14(4), 677-690.
Ramirez, F. J., Parra-Requena, G., Ruiz-Ortega, M. J., & Garcia-Villaverde, P. M. (2018). From external information to marketing innovation: the mediating role of product and organizational innovation. Journal of Business & Industrial Marketing, 33(5), 693-705.
Ramos-Olazagasti, M. A., Bird, H. R., Canino, G. J., & Duarte, C. S. (2017). Childhood adversity and early initiation of alcohol use in two representative samples of Puerto Rican youth. Journal of youth and adolescence, 46(1), 28-44.
Rani, S. C., & Sania, K. (2016). Case study: impact of knowledge management on organizational performance. Advances In Management, 9(5), 9-13.
Şahin, D. R., Çubuk, D., & Uslu, T. (2014). The effect of organizational support, transformational leadership, personnel empowerment, work engagement, performance and demographical variables on the factors of psychological capital. Emerging Markets Journal, 3(3), 1-17.
Salehzadeh, R., Asadi, A., Pool, J. K., Ansari, M. R., & Haroni, A. (2014). The influence of perceived organizational support on dimensions of learning organization. The Learning Organization, 21(3), 206-219.
Sánchez, M. A. (2017). A framework to assess organizational readiness for the digital transformation. Dimensión Empresarial, 15(2), 27-40.
Sarfaraz, A., Jenab, K., & Bowker, A. (2015). A view of development in management for increasing profitability in the corporate landscape. Benchmarking: An International Journal, 22(1), 120-134.
Savaya, R., & Gardner, F. (2012). Critical reflection to identify gaps between espoused theory and theory-in-use. Social work, 57(2), 145-154.
Tang, G., Yu, B., Cooke, F. L., & Chen, Y. (2017). High-performance work system and employee creativity. Personnel Review, 46(7), 1318-1334.
Abbas, W. (2018). The moderating role of perceived organizational support in the effect of informational justice on employee engagement: an empirical study on banks of pakistan. Journal of Business Strategies, 12(01), 45-60.
Acar, A. Z., & Acar, P. (2014). Organizational culture types and their effects on organizational performance in Turkish hospitals. EMAJ: Emerging Markets Journal, 3(3), 18-31.
Afolayan, M. A., Olukayode, A., Sulaiman, A. T., & Owolabi, L. T. (2019). Training and employee creative performance: a study of chevron Nigeria. Training and employee creative performance: a study of chevron Nigeria, 41(1), 6-6.
Ahmad, T., & Zhang, D. (2020). A critical review of comparative global historical energy consumption and future demand: The story told so far. Energy Reports, 6, 1973-1991.
Ahmed, I., & Nawaz, M. M. (2015). Antecedents and outcomes of perceived organizational support: A literature survey approach. Journal of Management Development, 34(7), 867-880.
Balsmeier, B., Woerter, M., 2019. Is this time different? How digitization influences jobcreation and destruction. Res. Policy (this issue).
Barette, J., Lemyre, L., Corneil, W., & Beauregard, N. (2012). Organizational learning facilitators in the Canadian public sector. International Journal of Public Administration, 35(2), 137-149.
Bartunek, J.M. (2014). Constructing research questions: Doing interesting research. M@n@gement, 17(5), 404-409. https://www.cairn-int.info/journal-management-2014-5-page-404.
Bartz-Zuccala, W., Mohnen, P., & Schweiger, H. (2018). The role of innovation and management practices in determining firm productivity. Comparative Economic Studies, 60(4), 502-530.
Batara, E., Nurmandi, A., Warsito, T., & Pribadi, U. (2017). Are government employees adopting local e-government transformation?. Transforming Government: People, Process and Policy, 11(4), 612-638. l
Berman, S., & Dalzell-Payne, P. (2018). The interaction of strategy and technology in an era of business re-invention. Strategy & Leadership, 46(1), 10-15.
Bhattacharya, A. (2016). Reinterpreting Innovation and Innovation Measurement-A Theoretical Framework for Innovation in Organisations. Journal of Organisation and Human Behaviour, 5(4), 47-55.
Bhupathi, C., & Vajjha, V. H. (2017). Sample size recommendation for a bioequivalent study. Statistica, 77(1), 65-71.
Bienhaus, F., & Haddud, A. (2018). Procurement 4.0: factors influencing the digitisation of procurement and supply chains. Business Process Management Journal, 24(4), 965-984.
Biswas, S., & Kapil, K. (2017). Linking perceived organizational support and organizational justice to employees’ in-role performance and organizational cynicism through organizational trust: A field investigation in India. Journal of Management Development, 36(5), 696-711.
Bleck, J. R., DeBate, R. D., & Olivardia, R. (2015). The comorbidity of ADHD and eating disorders in a nationally representative sample. The journal of behavioral health services & research, 42(4), 437-451.
Boddy, C.R. (2016). Sample size for qualitative research. Qualitative Market Research: An International Journal, 19(4), 426-432.
Bohle, S. A. L., & Alonso, A. R. M. (2017). The effect of procedural fairness and supervisor support in the relationship between job insecurity and organizational citizenship behaviour. Revista Brasileira de Gestão de Negócios, 19(65), 337-357.
Camps, J., Alegre, J., & Torres, F. (2011). Towards a methodology to assessorganizational learning capability: A study among faculty members. Inter-national Journal of Manpower, 32(5/6), 687–703.
Carter, M. Z., Armenakis, A. A., Feild, H. S., & Mossholder, K. W. (2013). Transformational leadership, relationship quality, and employee performance during continuous incremental organizational change. Journal of Organizational Behavior, 34(7), 942-958.
Cha, K. J., Hwang, T., & Gregor, S. (2015). An integrative model of IT-enabled organizational transformation: A multiple case study. Management Decision, 53(8), 1755-1770.
Chan, J. O. P. (2020). Digital transformation in the era of big data and cloud computing. Int. J. Intell. Inf. Syst, 9(3), 16.
Chen, X., Liu, Z., & Ma, C. (2017). Chinese innovation-driving factors: regional structure, innovation effect, and economic development—empirical research based on panel data. The annals of regional science, 59(1), 43-68.
Chiva, R., Alegre, J., &Lapiedra, R. (2007). Measuring organizational learn-ing capability among the workforce. International Journal of Manpower,28(3/4), 224–242.
Cho, J., Yu, J., Oh, S., Ryoo, J., Song, J., & Kim, H. (2017). Wrong siren! a location spoofing attack on indoor positioning systems: The starbucks case study. IEEE communications magazine, 55(3), 132-137.
Chung, Y.W., 2017. The role of person–organization fit and perceived organizational support in the relationship between workplace ostracism and behavioral outcomes. Australian Journal of Management, 42(2), pp.328-349.
Dai, Y. D., Hou, Y. H., Chen, K. Y., & Zhuang, W. L. (2018). To help or not to help: antecedents of hotel employees’ organizational citizenship behavior. International Journal of Contemporary Hospitality Management, 30(3), 1293-1313.
Del Rowe, S. (2017). Digital transformation needs to happen: the clock is ticking for companies that have been unwilling to embracechange. CRM Magazine, 21(10).
Deloitte. (2018). Digital enablement turning your transformation into a successful journey. Bloomberg, J. (2018). Digitization, digitalization, and digital transformation: confuse them at your peril.
Dereli, D. D. (2015). Innovation management in global competition and competitive advantage. Procedia-Social and behavioral sciences, 195, 1365-1370.
Divya, S. K., & Gomathi, S. (2015). Effective work place training: A jump starter to organizational competitive advantage through employee development. Mediterranean Journal of Social Sciences, 6(3), 49.
Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American journal of theoretical and applied statistics, 5(1), 1-4.
Eva, N., Newman, A., Miao, Q., Wang, D., & Cooper, B. (2020). Antecedents of duty orientation and follower work behavior: The interactive effects of perceived organizational support and ethical leadership. Journal of business ethics, 161(3), 627-639.
Farhadfar, A., & Abtahi, M. S. (2014). Distinct Effects of Technical Competence and Organizational Learning on Organizational Innovation to Improve the Performance of the Pars Oil and Gas Company. Kuwait Chapter of the Arabian Journal of Business and Management Review, 4(1), 293-301.
George, B., Walker, R.M. and Monster, J., 2019. Does strategic planning improve organizational performance? A meta‐analysis. Public Administration Review, 79(6), pp.810-819.
Glover, J., Champion, D., Daniels, K., & Boocock, G. (2016). Using capital theory to explore problem solving and innovation in small firms. Journal of Small Business and Enterprise Development, 23(1), 25-43.
Göhlich, M. (2016). Theories of organizational learning as resources of organizational education. In Organisation und Theorie (pp. 11-21). Springer VS, Wiesbaden. Harrington, J. R., & Lee, J. H. (2015). What drives perceived fairness of performance appraisal? Exploring the effects of psychological contract fulfillment on employees’ perceived fairness of performance appraisal in US federal agencies. Public Personnel Management, 44(2), 214-238.
HOA, N.D., NGAN, P.T.H., QUANG, N.M., THANH, V.B. and QUYEN, H.V.T., 2020. An empirical study of perceived organizational support and affective commitment in the logistics industry. The Journal of Asian Finance, Economics, and Business, 7(8), pp.589-598.
Je, H. S., Yoon, M. J., Lee, J. D., Kang, K. H., Park, S. Y., Park, J. H., & Kim, J. G. (2015). Characteristics of the dependent variable due to changes in the conditions of the independent variable during the producing of collets added with rice and dried shrimp by single extruder. Journal of Fisheries and Marine Sciences Education, 27(5), 1352-1363.
Jehanzeb, K., 2020. Does perceived organizational support and employee development influence organizational citizenship behavior? Person–organization fit as moderator. European Journal of Training and Development.
Jeung, C. W., Yoon, H. J., & Choi, M. (2017). Exploring the affective mechanism linking perceived organizational support and knowledge sharing intention: a moderated mediation model. Journal of Knowledge Management, 21(4), 946-960.
Karwatzki, S., Trenz, M., Tuunainen, V. K., & Veit, D. (2017). Adverse consequences of access to individuals’ information: an analysis of perceptions and the scope of organisational influence. European Journal of Information Systems, 26(6), 688-715.
Khalid, N., Islam, D.M.Z. and Ahmed, M.R.M., 2019. Sentrepreneurial Training and Organizational Performance: Implications for Future. Humanities & Social Sciences Reviews, 7(2), pp.590-593.
Kim, S. (2017). Perceived organizational support as a mediator between distributive justice and sports referees’ job satisfaction and career commitment. Annals of Leisure Research, 20(2), 169-187.
Kittikunchotiwut, P. (2017). The effects of organizational justice on organizational citizenship behavior. Review of Integrative Business and Economics Research, 6(3), 116-130.
Nguyen, T. T. N., & Luu, T. M. N. (2019). Linking transformational leadership and organizational performance: An empirical investigation of manufacturing firms in Vietnam. Economics & Sociology, 12(2), 170-191.
Rambe, P., & Makhalemele, N. (2015). Relationship Between Managerial Competencies Of Owners/Managers Of Emerging Technology Firms And Business Performance: A Conceptual Framework Of Internet Caf Performance In South Africa. International Business & Economics Research Journal (IBER), 14(4), 677-690.
Ramirez, F. J., Parra-Requena, G., Ruiz-Ortega, M. J., & Garcia-Villaverde, P. M. (2018). From external information to marketing innovation: the mediating role of product and organizational innovation. Journal of Business & Industrial Marketing, 33(5), 693-705.
Ramos-Olazagasti, M. A., Bird, H. R., Canino, G. J., & Duarte, C. S. (2017). Childhood adversity and early initiation of alcohol use in two representative samples of Puerto Rican youth. Journal of youth and adolescence, 46(1), 28-44.
Rani, S. C., & Sania, K. (2016). Case study: impact of knowledge management on organizational performance. Advances In Management, 9(5), 9-13.
Şahin, D. R., Çubuk, D., & Uslu, T. (2014). The effect of organizational support, transformational leadership, personnel empowerment, work engagement, performance and demographical variables on the factors of psychological capital. Emerging Markets Journal, 3(3), 1-17.
Salehzadeh, R., Asadi, A., Pool, J. K., Ansari, M. R., & Haroni, A. (2014). The influence of perceived organizational support on dimensions of learning organization. The Learning Organization, 21(3), 206-219.
Sánchez, M. A. (2017). A framework to assess organizational readiness for the digital transformation. Dimensión Empresarial, 15(2), 27-40.
Sarfaraz, A., Jenab, K., & Bowker, A. (2015). A view of development in management for increasing profitability in the corporate landscape. Benchmarking: An International Journal, 22(1), 120-134.
Savaya, R., & Gardner, F. (2012). Critical reflection to identify gaps between espoused theory and theory-in-use. Social work, 57(2), 145-154.
Tang, G., Yu, B., Cooke, F. L., & Chen, Y. (2017). High-performance work system and employee creativity. Personnel Review, 46(7), 1318-1334.
Published
2023-09-01
How to Cite
ALTAMIMI, Fahad; HILMI, Mohd Faiz.
The Relationship Between Innovation, Digital Transformation, Organizational Learning, Perceived Organizational Support, and Employee Performance.
International Journal of Business and Technology Management, [S.l.], v. 5, n. 3, p. 321-341, sep. 2023.
ISSN 2682-7646.
Available at: <https://myjms.mohe.gov.my/index.php/ijbtm/article/view/23759>. Date accessed: 07 dec. 2024.
Section
Articles
