PANIT, Gloria; SA’AIT, Noraini. A Preliminary Study of Determining the Factors Affecting Customer Satisfaction Towards the Facilities Management Services at The Shopping Malls in Sarawak. International Journal of Business and Technology Management, [S.l.], v. 6, n. 2, p. 338-347, july 2024. ISSN 2682-7646. Available at: <https://myjms.mohe.gov.my/index.php/ijbtm/article/view/27278>. Date accessed: 11 oct. 2024.