ARIFIN, Syarah Syazwani; 						MOHAMMAD, Izran Sarrazin.
 Anticipated ROI Methods for the Quantification of Servicescape Upgrading based on Intangible Values: A Literature Analysis.
<strong>International Journal of Business and Technology Management</strong>, [S.l.], v. 5, n. 2, p. 171-187, june 2023.
ISSN 2682-7646.
Available at: &lt;<a href="https://myjms.mohe.gov.my/index.php/ijbtm/article/view/22952" target="_new">https://myjms.mohe.gov.my/index.php/ijbtm/article/view/22952</a>&gt;. Date accessed: 07 feb. 2025.
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