Usability Evaluation of Job Application Portal for People with Disability
Abstract
This study aims to investigate the usability of a job application portal dedicated to people with disabilities (PWD). The number of disabled persons is increasing through the years and the biggest challenge is the proper employment of these PWDs to assure their engagement in the society. The results will be reported based on respondents’ answers to an online questionnaire. All respondents have a disability background and they vary between Malaysian and non-Malaysian. The findings indicate that the system meets users’ expectations in various usability dimensions.
References
AUN-DPPNet (2021), Website. Retrieved from: https://aun-dpp.um.edu.my/introduction
Bonaccio, S., Connelly, C. E., Gellatly, I. R., Jetha, A., Ginis, K. A. M. J. J. o. B., & Psychology. (2019). The participation of people with disabilities in the workplace across the employment cycle: employer concerns and research evidence. 1-24.
Bredgaard, T., & Salado-Rasmussen, J. J. A. (2020). Attitudes and behaviour of employers to recruiting persons with disabilities. 15(1), 61-70.
Davies, D. K., Stock, S. E., Davies, C. D., & Wehmeyer, M. L. J. A. i. N. D. (2018). A cloud-supported app for providing self-directed, localized job interest assessment and analysis for people with intellectual disability. 2(2), 199-205.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
Dubey, K., Gupta, P., Shriwas, R., Gulvady, G., & Sharma, A. (2019). Learnings from deploying a voice-based social platform for people with disability. Paper presented at the Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison Wesley.
Grussenmeyer, W., Garcia, J., Folmer, E., & Jiang, F. (2017). Evaluating the accessibility of the job search and interview process for people who are blind and visually impaired. Paper presented at the Proceedings of the 14th Web for All Conference on The Future of Accessible Work.
Halid, H., Osman, S., & Abd Halim, S. N. J. (2020). Overcoming Unemployment Issues among Person with Disability (PWDs) through Social Entrepreneurship. Albukhary Social Busniss Jornal. 1(2), 57-70.
Kirakowski, J. & Cierlik, B. (1998). Measuring the usability of web sites. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 42(4), 424-428.
Lima, M. P. D. (2016). Online recruitment of people with disabilities: technology in favor of diversity? Ram. Revista de Administração Mackenzie. 17, 42-66. Retrieved from http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1678-69712016000200042&nrm=iso
Lindsay, S., Kosareva, P., Sukhai, M., Thomson, N., & Stinson, J. J. J. R. P. (2021). Online Self-Determination Toolkit for Youth With Disabilities: Protocol for a Mixed Methods Evaluation Study. 10(1), e20463.
Lindsay, S., Stinson, J., Stergiou-Kita, M., & Leck, J. (2017). Improving Transition to Employment for Youth With Physical Disabilities: Protocol for a Peer Electronic Mentoring Intervention. JMIR Res Protoc, 6(11), e215. doi:10.2196/resprot.8034
Nützi, M., Trezzini, B., Staubli, S., Ronca, E., Schwegler, U. J. D., & rehabilitation. (2020). An interdisciplinary approach to job matching: developing an occupation-specific job matching tool for reintegrating persons with spinal cord injury into the labor market. 42(16), 2359-2373.
Park, J. S., Bragg, D., Kamar, E., & Morris, M. R. (2021). Designing an Online Infrastructure for Collecting AI Data From People With Disabilities. Paper presented at the Proceedings of the 2021 ACM Conference on Fairness, Accountability, and Transparency.
Persons with Disabilities Act 2008, Person with Disabilities Act 2008, Malaysia: Government of Malaysia, 2009. Retreived From: http://www.agc.gov.my/agcportal/uploads/files/Publications/LOM/EN/Act%20685.pdf
Rickwood, D., Kennedy, V., Miyazaki, K., Telford, N., Carbone, S., Hewitt, E., & Watts, C. (2021). An Online Platform to Provide Work and Study Support for Young People With Mental Health Challenges: Observational and Survey Study. JMIR Ment Health, 8(2), e21872. doi:10.2196/21872
Vornholt, K., Villotti, P., Muschalla, B., Bauer, J., Colella, A., Zijlstra, F., . . . psychology, o. (2018). Disability and employment–overview and highlights. 27(1), 40-55.
Bonaccio, S., Connelly, C. E., Gellatly, I. R., Jetha, A., Ginis, K. A. M. J. J. o. B., & Psychology. (2019). The participation of people with disabilities in the workplace across the employment cycle: employer concerns and research evidence. 1-24.
Bredgaard, T., & Salado-Rasmussen, J. J. A. (2020). Attitudes and behaviour of employers to recruiting persons with disabilities. 15(1), 61-70.
Davies, D. K., Stock, S. E., Davies, C. D., & Wehmeyer, M. L. J. A. i. N. D. (2018). A cloud-supported app for providing self-directed, localized job interest assessment and analysis for people with intellectual disability. 2(2), 199-205.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
Dubey, K., Gupta, P., Shriwas, R., Gulvady, G., & Sharma, A. (2019). Learnings from deploying a voice-based social platform for people with disability. Paper presented at the Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison Wesley.
Grussenmeyer, W., Garcia, J., Folmer, E., & Jiang, F. (2017). Evaluating the accessibility of the job search and interview process for people who are blind and visually impaired. Paper presented at the Proceedings of the 14th Web for All Conference on The Future of Accessible Work.
Halid, H., Osman, S., & Abd Halim, S. N. J. (2020). Overcoming Unemployment Issues among Person with Disability (PWDs) through Social Entrepreneurship. Albukhary Social Busniss Jornal. 1(2), 57-70.
Kirakowski, J. & Cierlik, B. (1998). Measuring the usability of web sites. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 42(4), 424-428.
Lima, M. P. D. (2016). Online recruitment of people with disabilities: technology in favor of diversity? Ram. Revista de Administração Mackenzie. 17, 42-66. Retrieved from http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1678-69712016000200042&nrm=iso
Lindsay, S., Kosareva, P., Sukhai, M., Thomson, N., & Stinson, J. J. J. R. P. (2021). Online Self-Determination Toolkit for Youth With Disabilities: Protocol for a Mixed Methods Evaluation Study. 10(1), e20463.
Lindsay, S., Stinson, J., Stergiou-Kita, M., & Leck, J. (2017). Improving Transition to Employment for Youth With Physical Disabilities: Protocol for a Peer Electronic Mentoring Intervention. JMIR Res Protoc, 6(11), e215. doi:10.2196/resprot.8034
Nützi, M., Trezzini, B., Staubli, S., Ronca, E., Schwegler, U. J. D., & rehabilitation. (2020). An interdisciplinary approach to job matching: developing an occupation-specific job matching tool for reintegrating persons with spinal cord injury into the labor market. 42(16), 2359-2373.
Park, J. S., Bragg, D., Kamar, E., & Morris, M. R. (2021). Designing an Online Infrastructure for Collecting AI Data From People With Disabilities. Paper presented at the Proceedings of the 2021 ACM Conference on Fairness, Accountability, and Transparency.
Persons with Disabilities Act 2008, Person with Disabilities Act 2008, Malaysia: Government of Malaysia, 2009. Retreived From: http://www.agc.gov.my/agcportal/uploads/files/Publications/LOM/EN/Act%20685.pdf
Rickwood, D., Kennedy, V., Miyazaki, K., Telford, N., Carbone, S., Hewitt, E., & Watts, C. (2021). An Online Platform to Provide Work and Study Support for Young People With Mental Health Challenges: Observational and Survey Study. JMIR Ment Health, 8(2), e21872. doi:10.2196/21872
Vornholt, K., Villotti, P., Muschalla, B., Bauer, J., Colella, A., Zijlstra, F., . . . psychology, o. (2018). Disability and employment–overview and highlights. 27(1), 40-55.
Published
2021-07-01
How to Cite
ISMAIL, Maizatul Akmar et al.
Usability Evaluation of Job Application Portal for People with Disability.
International Journal of Advanced Research in Technology and Innovation, [S.l.], v. 3, n. 2, p. 62-68, july 2021.
ISSN 2682-8324.
Available at: <https://myjms.mohe.gov.my/index.php/ijarti/article/view/14034>. Date accessed: 20 sep. 2024.
Section
Articles
