The Analysis of User Satisfaction Towards Electric Vehicle Adoption: An Exploratory Study
Electric vehicles (EVs) have been around since the earliest days of the automotive industry. However, in recent years, as the oil price has risen steadily and concerns about the environment have increased, interest in EVs has intensified. EVs have been promoted by many governments over the last several years, driven by public concern over pollutant emissions from internal combustion engines. However, the conditions related to driving EVs are not yet satisfactory for many EVs users (Kwon, Son, & Jang, 2020). Thus, an essential aspect of analyzing the current conditions of EVs acceptance is to evaluate EVs user satisfaction. A survey from 140 individuals was conducted between September to October 2020 to gather the interest and satisfaction toward EVs among Malaysian participants.
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