A Review on Job Dissatisfaction and Its Effect On Employee Turnover in a Malaysian Organisation

  • Wan Normarini Fatini Wan Ismail Universiti Teknologi MARA
  • Wardatul Hayat Adnan Universiti Teknologi MARA


Having a good academic grade still makes a challenge in securing stable job. However, once they secured a job, they always deal with employee job dissatisfaction, lower salaries, work burden which highly leads to employee turnover. The aim of this study is to understand the job dissatisfaction and its effects on employee turnover in Malaysian organisations. This qualitative research is employed by reviewing 15 journals and research that has been done by previous scholars that was found in Google Scholar and UiTM Online Database from 2019 to 2023 that is related to the topic area. The result shows that low salaries and work overload is the main reason to increase job dissatisfaction among the employees. Work demotivation in the organisation can influence them to move to other organisations. The narrative review analysis showing higher job dissatisfaction can increase the employee turnover in a Malaysian organisation. It often leaves a bad impression toward the credibility of the organisation. It will also affect the networking with other stakeholders. As a result, it is proved that employee dissatisfaction is a problem that should be concerned by the organisation to curb the employee turnover in Malaysian organisations as well to improve their work performances


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How to Cite
WAN ISMAIL, Wan Normarini Fatini; ADNAN, Wardatul Hayat. A Review on Job Dissatisfaction and Its Effect On Employee Turnover in a Malaysian Organisation. E-JOURNAL OF MEDIA AND SOCIETY (E-JOMS), [S.l.], v. 7, n. 2, p. 53-70, may 2024. ISSN 2682-9193. Available at: <https://myjms.mohe.gov.my/index.php/ejoms/article/view/25718>. Date accessed: 24 july 2024.