The Acceptance on the Usage of Technology for BAAF Students on Online Learning and Online Examinations during Covid-19
Abstract
The objective of the study was to examine the acceptance of technology for Bachelor of Arts in Accounting and Finance (BAAF) students of Kolej Poly-Tech MARA Bangi (KPTM) in collaboration with Dublin Business School (DBS), Ireland on online learning and online examination during Covid-19. This study applied Technology Acceptance Model (TAM) to ascertain BAAF students' acceptance level of technology on online learning and online examination. The factors of TAM model are Perceived Usefulness (PU), Perceived Ease of Use (PEOU), User Satisfaction (US), and Attribute of Usability (AU). The survey research and a questionnaire have been used as the research instrument. The questionnaires were distributed to BAAF students, and a total of 350 data were collected. This study found that PU provides a high level of acceptance on the usage of technology. Therefore, students believe that using technology on online learning and examinations helps them improve their academic performance. Meanwhile, three (3) other factors (PEOU, US, AU) had a moderate level of acceptance on the usage of technology in online learning and examinations during Covid-19.
References
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Murphy, M.P.A. (2020). COVID-19 and emergency eLearning: Consequences of the securitization of higher education for post-pandemic pedagogy. Contemporary Security Policy, 41(3), pp.1–14.
Muthuprasad, T., Aiswarya, S., Aditya, K.S. and Jha, G. (2021). Students’ perception and preference for online education in India during COVID -19 pandemic. Social Sciences & Humanities Open, [online] 3(1), p.100101.
Nordin, N. B. (2020). Impact of Pandemic COVID-19 to the Online Learning: Case of Higher Education Institution in Malaysia. Universal Journal of Educational Research, 8(12A), 7607–7615.
Rashid, S., & Yadav, S. S. (2020). Impact of Covid-19 Pandemic on Higher Education and Research. Indian Journal of Human Development, 14(2), 340–343.
Rodrigues, G., Sarabdeen, J., & Balasubramanian, S. (2016). Factors that influence consumer adoption of e-government services in the UAE: A UTAUT model perspective. Journal of Internet Commerce, 15(1), 18-39.
Shraim, K. (2019). Online Examination Practices in Higher Education Institutions: Learners’ Perspectives. Turkish Online Journal of Distance Education, 20, 185–196.
Sia, J. K.-M., & Abbas Adamu, A. (2020). Facing the unknown: pandemic and higher education in Malaysia. Asian Education and Development Studies, ahead-of-print (ahead-of-print).
Sivo, S. (2006). How Low Should You Go? Low Response Rates and the Validity of Inference in Is Questionnaire Research. Journal of the Association for Information Systems, [online] 7(6), pp.351–414.
Sun, Y. (2010). User Satisfaction with Information Technology Services: A Social Capital Perspective. [online] www.semanticscholar.org.
Tartavulea, C. V., Albu, C. N., Albu, N., Dieaconescu, R. I., & Petre, S. (2020). Online Teaching Practices and the Effectiveness of the Educational Process in the Wake of the COVID-19 Pandemic, 22(55), 920.
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Tuah, N. A. A. (2020). Is Online Assessment in Higher Education Institutions during COVID-19 Pandemic Reliable? Siriraj Medical Journal, 73(1), 61–68.
Vaezi, R., Mills, A., Chin, W. and Zafar, H. (2016). User Satisfaction Research in Information Systems: Historical Roots and Approaches. Communications of the Association for Information Systems, 38, pp.501–532.
Wang B. & Ha-Brookshire J.E. (2019). Perceived Cost of New Technology Adoption: Scale Development in the Context of Chinese Textile and Apparel Firm Managers. International Textile and Apparel Association Annual Conference Proceedings.
Wu, B. and Chen, X. (2017). Continuance intention to use MOOCs: Integrating the technology acceptance model (TAM) and task technology fit (TTF) model. Computers in Human Behavior, 67, pp.221–232.
Yaacob, N. I., Baharudin, H., Md Ali, S., & Mohamad Niyaz Khan, S. (2020). The Effectiveness of Online Systems and Applications Usage for Online Final Exa. Management and Muamalah, 10.
Yanto, H., Hidayah, R., Hajawiyah, A., Baroroh, N., & Wibowo, A. (2021). Developing operational accounting competencies during the pandemic using emergency online learning. Cogent Education, 8(1), 1926405.
Yulin, K. (2016). User communication behavior in mobile communication software. Online Information Review, 40(7), pp.10
Al Qurashi, E. (2018). Predicting student satisfaction and perceived learning within online learning environments. Distance Education, 40(1), 133–148.
Ardito, C., Costabile, M.F., Marsico, M.D., Lanzilotti, R., Levialdi, S., Roselli, T. and Rossano, V. (2005). An approach to usability evaluation of e-learning applications. Universal Access in the Information Society, 4(3), pp.270–283.
Bahar, N., Wahab, S. N., & Ahmad, N. D. (2020, December 1). Understanding Challenges Faced in Online Teaching and Learning Among Malaysian Universities’ Instructors During COVID-19 Pandemic. IEEE Xplore.
Binyamin, S., Rutter, M., Smith, S. and Alshehri, A. (2019a). The Influence Of Usability Attributes On Students’ Use Of Learning Management Systems: A Theoretical Framework.
Butnaru, G. I., Niță, V., Anichiti, A., & Brînză, G. (2021). The Effectiveness of Online Education during Covid 19 Pandemic—A Comparative Analysis between the Perceptions of Academic respondents and High School respondents from Romania. Sustainability, 13(9), 5311.
Charness, N. and Boot, W.R. (2016). Technology Acceptance Model - an overview | ScienceDirect Topics. [online] Sciencedirect.com.
Chao, C.-M. (2019). Factors Determining the Behavioral Intention to Use Mobile Learning: An Application and Extension of the UTAUT Model. Frontiers in Psychology, 10.
Camilleri, A.C., Camilleri, M.A. and and, E. (2019). The students’ perceived use, ease of use and enjoyment of educational games at home and at school. [online] Core.ac.uk.
Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. [online]
Dimitrijević, S. and Devedžić, V. (2020). Usability Factors in e-Learning Acceptance Models. [online]
Eurboonyanun, C., Wittayapairoch, J., Aphinives, P., Petrusa, E., Gee, D. W., & Phitayakorn, R. (2020). Adaptation to Open-Book Online Examination During the COVID-19 Pandemic. Journal of Surgical Education, 78(3).
Ferri, F., Grifoni, P., & Guzzo, T. (2020). Online Learning and Emergency Remote Teaching: Opportunities and Challenges in Emergency Situations. Societies, 10(4), 86
How, P. L., Lee, S. L., Ng, K. H., Sathissan, R., & Wong, S. L. (2021). Maintaining Academic Integrity In The Conduct Of Online Examinations: A Case Study At Sunway College Johor Bahru (pp. 63–80). Sunway University.
Herman, T., and Banister, S. (2007). Face-to-face versus online coursework: a comparison of costs and learning outcomes. Contemp. Issues Technol. Teach. Educ. 7, 318–326.Ilias, A., Baidi, N., Ghani, E. K., & Razali, F. M. (2020). Issues on the use of online learning: An exploratory study among university respondents during the COVID-19 pandemic. Universal Journal of Educational Research, 8(11), 5092–5105.
Isaac, O., Abdullah, Z., T.Ramayah, Mutahar, A.M. and Alrajawy, I. (2018). Integrating User Satisfaction and Performance Impact with Technology Acceptance Model (TAM) to Examine the Internet Usage Within Organizations in Yemen. Medwell Journals.
Kamal, A. A., Mohd, N., Truna, L., Sabri, M., & N., S. (2020). Transitioning to Online Learning during COVID-19 Pandemic: Case Study of a Pre-University Centre in Malaysia. International Journal of Advanced Computer Science and Applications, 11(6).
Khan, M.A., Vivek, V., Nabi, M.K., Khojah, M. and Tahir, M. (2020). Students’ Perception towards E-Learning during COVID-19 Pandemic in India: An Empirical Study. Sustainability, 13(1), p.57.
Lai, C.-H., Yang, J.-C., Chen, F.-C., Ho, C.-W. and Chan, T.-W. (2007). Affordances of mobile technologies for experiential learning: the interplay of technology and pedagogical practices. Journal of Computer Assisted Learning, 23(4), pp.326–337.
Lanlan, Z., Ahmi, A., & Popoola, O. M. J. (2019). Perceived ease of use, perceived usefulness and the usage of computerized accounting systems: A performance of micro and small enterprises (mses) in china. International Journal of Recent Technology and Engineering.
Lim, B., Yiong, C., Kian, H. and Wah, T. (2008). Acceptance of e-learning among distance learners: A Malaysian perspective.
Lin, C.C. (2013). Exploring the relationship between technology acceptance model and usability test. Information Technology and Management, 14(3), pp.243–255.
Mahyoob, M. (2020). Challenges of e-Learning during the COVID-19 Pandemic Experienced by EFL Learners. Arab World English Journal, 11(4), 351–362.
Marinoni, G., Land, H. van’t, & Jensen, T. (2020). The Impact Of Covid-19 On Higher Education Around The World. International Association of Universities.
Mbengo, P. (2014). E-learning Adoption by Lecturers in Selected Zimbabwe State Universities: An Application of Technology Acceptance Model. Journal of Business Administration and Education, [online] 6(1), pp.15–33.
Md Zalli, M. M., Nordin, H., & Awang Hashim, R. (2019). The role of self-regulated learning Strategies on learners’ Satisfaction in Massive Open Online Course (MOOC): Evidence from Malaysia MOOC. Volume-8 Issue-10, August 2019, Regular Issue, 8(10), 2286–2290.
Murphy, M.P.A. (2020). COVID-19 and emergency eLearning: Consequences of the securitization of higher education for post-pandemic pedagogy. Contemporary Security Policy, 41(3), pp.1–14.
Muthuprasad, T., Aiswarya, S., Aditya, K.S. and Jha, G. (2021). Students’ perception and preference for online education in India during COVID -19 pandemic. Social Sciences & Humanities Open, [online] 3(1), p.100101.
Nordin, N. B. (2020). Impact of Pandemic COVID-19 to the Online Learning: Case of Higher Education Institution in Malaysia. Universal Journal of Educational Research, 8(12A), 7607–7615.
Rashid, S., & Yadav, S. S. (2020). Impact of Covid-19 Pandemic on Higher Education and Research. Indian Journal of Human Development, 14(2), 340–343.
Rodrigues, G., Sarabdeen, J., & Balasubramanian, S. (2016). Factors that influence consumer adoption of e-government services in the UAE: A UTAUT model perspective. Journal of Internet Commerce, 15(1), 18-39.
Shraim, K. (2019). Online Examination Practices in Higher Education Institutions: Learners’ Perspectives. Turkish Online Journal of Distance Education, 20, 185–196.
Sia, J. K.-M., & Abbas Adamu, A. (2020). Facing the unknown: pandemic and higher education in Malaysia. Asian Education and Development Studies, ahead-of-print (ahead-of-print).
Sivo, S. (2006). How Low Should You Go? Low Response Rates and the Validity of Inference in Is Questionnaire Research. Journal of the Association for Information Systems, [online] 7(6), pp.351–414.
Sun, Y. (2010). User Satisfaction with Information Technology Services: A Social Capital Perspective. [online] www.semanticscholar.org.
Tartavulea, C. V., Albu, C. N., Albu, N., Dieaconescu, R. I., & Petre, S. (2020). Online Teaching Practices and the Effectiveness of the Educational Process in the Wake of the COVID-19 Pandemic, 22(55), 920.
Tilak, P., Kazi Hakim, S. S., Deshmukh, M. A., & Phadke, S. D. (2020). A survey on online examination during COVID 19 pandemic: Perception of Management respondents. Dr. Meera Deshmukh. ResearchGate.
Tuah, N. A. A. (2020). Is Online Assessment in Higher Education Institutions during COVID-19 Pandemic Reliable? Siriraj Medical Journal, 73(1), 61–68.
Vaezi, R., Mills, A., Chin, W. and Zafar, H. (2016). User Satisfaction Research in Information Systems: Historical Roots and Approaches. Communications of the Association for Information Systems, 38, pp.501–532.
Wang B. & Ha-Brookshire J.E. (2019). Perceived Cost of New Technology Adoption: Scale Development in the Context of Chinese Textile and Apparel Firm Managers. International Textile and Apparel Association Annual Conference Proceedings.
Wu, B. and Chen, X. (2017). Continuance intention to use MOOCs: Integrating the technology acceptance model (TAM) and task technology fit (TTF) model. Computers in Human Behavior, 67, pp.221–232.
Yaacob, N. I., Baharudin, H., Md Ali, S., & Mohamad Niyaz Khan, S. (2020). The Effectiveness of Online Systems and Applications Usage for Online Final Exa. Management and Muamalah, 10.
Yanto, H., Hidayah, R., Hajawiyah, A., Baroroh, N., & Wibowo, A. (2021). Developing operational accounting competencies during the pandemic using emergency online learning. Cogent Education, 8(1), 1926405.
Yulin, K. (2016). User communication behavior in mobile communication software. Online Information Review, 40(7), pp.10
Published
2022-05-01
How to Cite
YUSSOF, Aida Haryani et al.
The Acceptance on the Usage of Technology for BAAF Students on Online Learning and Online Examinations during Covid-19.
Asian Journal of Research in Education and Social Sciences, [S.l.], v. 4, n. 1, p. 338-352, may 2022.
Available at: <https://myjms.mohe.gov.my/index.php/ajress/article/view/18116>. Date accessed: 13 oct. 2024.
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Articles
