Parents as New Frontliners of Education: Their Role to Students’ Learning in the New Normal

  • Christian L. Salazar
  • Anna-May C. Aboloc


This qualitative research using a phenomenological approach revealed the experiences of parents as they facilitate learning at home in times of the COVID-19 pandemic. The key informants of this study were the parents of Tandag National Science National High School. They were purposely chosen as those who are working and have spouses who were working too. To gather the data, one-on-one interviews were done. The results revealed that parents have done preparations in adjusting to the new learning process such as purchasing gadgets, accounting for the usability of gadgets, arranging a conducive learning environment, providing school supplies and snacks, and attending programs relative to the new normal learning. By doing these preparations, will allow learners to learn better. As parents facilitate learning at home, they built rules for learners to follow, utilized the internet as a source of information, helped the learners understand difficult topics, sought help from a more knowledgeable person and minded the health condition of the learners. Knowing how to facilitate learning at home would prevent learners to have stress. The results of the study further revealed that having parents as facilitators of learning at home has its own advantages which include stronger family bonds, increased parental involvement in students’ learning, and developing learners’ independence. On the other hand, it has also its own disadvantages which include a lack of time management to meet the demands of work and learners’ educational needs and a lack of parent pedagogical content knowledge. The study further revealed that when it comes to programs and mechanisms the parents emphasized the importance of teachers’ constant communication, convenience, and accessibility of digital module, fostering teachers’ approachability, effective monthly update meeting of students’ progress, and involvement of subject teachers in monitoring tools.


Abouelnaga, K., 2019. How Approachable Teachers Can Better Engage Their Students —
Practice Makes Perfect | Student Support Services | NYC. [online] Practice Makes Perfect | Student Support Services | NYC. Available at: [Accessed 9 March 2021].Ancho, I. V. (2020). Old Mind-set, Values and Ethics, and Stakeholder Partnership and Accountability: Inputs to School Leadership in the New Normal. Jayapangus Press Books, 17-32.
Bakar, N. A. (2017, September 15). Influence of Parental Education on Academic Performance of Secondary School Students in Kuala Terengganu. International Journal of Academic Research in Business and Social Sciences.
Bhamani, S. (2020, July 7). Home Learning in Times of COVID: Experiences of Parents | Bhamani | Journal of Education and Educational Development. Journal of Education and Educational Development.
Capriola, P. 2021. Why Parents Know What is Best for Their Child | Strategies for Parents.
[online] Available at: [Accessed 2 January 2021].
Daniel, S.J. Education and the COVID-19 pandemic. Prospects 49, 91–96 (2020).
DepEd. (2020). Official Statement Department of Education. Retrieved from
Everitt, J (2020). How to Get Stakeholders on Your Side With Campaign Transparency,
Available online at, [Accessed 9 March 2021].
Finn, R. (2019). Specifying the contributions of parents as pedagogues: Insights for parent–school partnerships. The Australian Educational Researcher, 46(5), 879-891.
Fisher, J., Languilaire, J.-C., Lawthom, R., Nieuwenhuis, R., Petts, R.J., Runswick-Cole, K., & Yerkes, M.A. (2020) Community, work, and family in times of COVID-19. Community, Work & Family, 23(3), 247-252.
Fitriani, D. (2019, May). ONLINE PARENTING: SOLUTION FOR THE “BUSY-BEE” PARENTS. In International Conference on Early Childhood Education (pp. 39-44).
Garbe, A., Ogurlu, U., Logan, N., & Cook, P. (2020). Parents’ Experiences with Remote Education during COVID-19 School Closures. American Journal of Qualitative Research, 4(3), 45-65.
Helker, K. (2020). Non scholae sed vitae!? An exploration of the role of parents’ future prospects for parenting practices and their view of the usefulness of school for their child’s future. International Journal of Educational Research, 103, 101603.
Hukom, K., & Madrigal, D. V. (2020). Academic Stress and Coping Strategies of High School Students with Single-Parents. Philippine Social Science Journal, 3(2), 89-90.
Jakimowicz, K. 2020. Back to Work: How Technology Can Help Create a New Normal.
[online] Available at: [Accessed 8 March 2021].
Janssen LHC, Kullberg M-LJ, Verkuil B, van Zwieten N, Wever MCM, van Houtum LAEM,
et al. (2020) Does the COVID-19 pandemic impact parents’ and adolescents’ well-being? An EMA-study on daily affect and parenting. PLoS ONE 15(10): e0240962. doi:10.1371/journal.pone.0240962
Jayaram, K. and Dorababu, K., 2015. SELF LEARNING MATERIALS IN DISTANCE
EDUCATION SYSTEM. [online] Available at: [Accessed 9 March 2021].
Kaur, N. (2020). The Face of Education and the Faceless Teacher Post COVID-19 Naginder Kaur1 and Manroshan Singh Bhatt2. Horizon, 2, 39-48.
Kusumastuti, G. (2020, November 30). Supporting the Parenting Programs in Learning during the Pandemic Period through a Comprehensive Connecting Sheet | Kusumastuti | IJDS:INDONESIAN JOURNAL OF DISABILITY STUDIES. IJDS: Indonesian Journal of Disability Studies.
Lansangan, R. V., & Gonzales, K. P. J. (2020). Science Teachers’ Voices in the New Normal Teaching: A Phenomenological Study. IOER International Multidisciplinary Research Journal, 2(3), 124-132.
Letzel, V., Pozas, M., & Schneider, C. (2020). Energetic Students, Stressed Parents, and Nervous Teachers: A Comprehensive Exploration of Inclusive Homeschooling During the COVID-19 Crisis, Open Education Studies, 2(1), 159-170. doi:
Masten, A.S., Motti-Stefanidi, F. Multisystem Resilience for Children and Youth in Disaster: Reflections in the Context of COVID-19. ADV RES SCI 1, 95–106 (2020).
McGrath, J. 2021. 10 Budget Basics Every Parent Should Know. [online] HowStuffWorks.
Available at: [Accessed 8 March 2021].
National Education Association, 2020. Parent - Teacher Conferences and
Parent/Guardian Meetings | NEA. [online] Available at: [Accessed 9 March 2021].
Official Gazette of the Republic of the Philippines. 2021. Executive Order No. 209, s. 1987
| GOVPH. [online] Available at: [Accessed 8 December 2020].
Parczewska, T. (2020). Difficult situations and ways of coping with them in the experiences of parents homeschooling their children during the COVID-19 pandemic in Poland. Taylor & Francis.
Seale, C., 2020. Parent Involvement Has Always Mattered. Will The COVID-19 Pandemic
Finally Make This The New Normal In K-12 Education?. [online] Forbes. Available at: [Accessed 8 March 2021].
Shang, J., Wan, Y., Luo, C., Ye, G., Geng, Q., Auerbach, A., & Li, F. (2020). Cell entry mechanisms of SARS-CoV-2. Proceedings of the National Academy of Sciences of the United States of America, 117(21), 11727–11734.
UNESCO. (2020). COVID-19 Educational Disruption and Response. Retrieved from
University of Tübingen. "Parents’ motivation influences students’ academic outcomes." ScienceDaily. ScienceDaily, 8 May 2017. .
Wang, G., Zhang, Y., Zhao, J., Zhang J., & Jiang, F. (2020). Mitigate the effects of home confinement on children during the COVID-19 outbreak. The Lancet, 395(10228), 945-947.
Wang, G., Zhang, Y., Zhao, J., Zhang, J., & Jiang, F. (2020). Mitigate the effects of home confinement on children during the COVID-19 outbreak. The Lancet, 395(10228), 945-947
Winthrop, R., 2020. Can new forms of parent engagement be an education game changer
post-COVID-19?. [online] Brookings. Available at: [Accessed 8 March 2021]. 2020. Philippines Coronavirus: 435,413 Cases And 8,446 Deaths - Worldometer. [online] Available at: [Accessed 3 December 2020].
How to Cite
L. SALAZAR, Christian; C. ABOLOC, Anna-May. Parents as New Frontliners of Education: Their Role to Students’ Learning in the New Normal. Asian Journal of Research in Education and Social Sciences, [S.l.], v. 4, n. 1, p. 71-87, mar. 2022. Available at: <>. Date accessed: 15 june 2024.