Student Volunteer as A Catalyst for Change

  • Nirmaladevi Suppiah Institut Pendidikan Guru Kampus Ilmu Khas, Malaysia


Technology can have the ability to be alienating, but by constantly searching for ways to use it in the service of creating real-world culture and personal relationships, digital talent can turn that on its head. To promote volunteering, mentoring, parenting support, and group events on a much wider scale, they may be able to use social networks. Very often Non-Government Organizations(NGOs) or organisations face difficulties in getting volunteers to help them in some events for the benefits of mankind. Hence, a communication bridge is needed here to facilitate university students’ engagement in community life. The overall aim of this research is to develop a digital platform that bridge university students with various volunteering opportunities. This is to foster the social integration of youth within communities, enhance youth employability, social inclusion, and contribute to the delivery of basic services and actions in partnership with NGOs and organisation’s Community Service Responsibility (CSR) projects, to realise their full social, economic and human potential. We conducted semi structured interview sessions among students from tertiary education. As a result, the paper concludes that the digital platform did connect the students to the NGOs with various volunteering opportunities. The platform offers a unique opportunity for students to make a difference to their local community during their time at university, as well as improve their skills.

Author Biographies


Ts. Dr. Anusuyah Subbarao is a lecturer and a certified trainer at the Information Technology Department, Faculty of Management, Multimedia University, Malaysia. She has completed her Doctor of Philosophy (PhD) from Universiti Teknologi Malaysia under the Malaysian Ministry of Higher Education (KPT) scholarship. She has been an academician for a total of twenty years in Malaysia and also abroad, especially in the field of Software Engineering. Dr. Anusuyah has published book chapters, international journal articles and presented in local and international conferences. Her research and publication encompass in Global Software Development, Software Engineering, and Qualitative Study. She has also received various awards such as Best researcher, Best presenter, Best leadership in different categories. Dr Anusuyah is also a member of the Malaysian Software Engineering Interest Group, Qualitative Research Association of Malaysia and a professional technologist of the Malaysian Board of Technologies.


Assoc Prof Dr. Chong Chin Wei is a researcher in the areas of people management and soft side of knowledge management.  I have published more than 40 papers in international refereed journals, of which some are indexed by Thomson ISI and Scopus journals. I was awarded as Outstanding Reviewer by Emerald Literati Network, (2011), Outstanding Researcher Award by MMU (2011) and Outstanding Paper Award by Emerald Literatu Network (2015).  I have also contributed and shared my experience by becoming reviewer and serve as panel in MMU’s various research / grant committees. I was previously appointed as Coordinator of EMBA (GSM), Coordinator of PhD, DBA and Mphil (GSM), Deputy Dean of Research and Development (GSM), the Head of Information and Research Coordination Unit (FOSEE) and the chairman for Research Center of Knowledge and Innovation Management(CeKIM). I always get appointed as chairman and subject matter expert as well as panel in viva, work completion and proposal defense seminars. My current research interest are in the areas related to organisational behaviour, human resourse management, knowledge sharing, community engagament (volunteerism), green issues and inclusicveness of marginalised groups for societal harmony and better well-being.


Dr. Nasreen Khan is a senior lecturer in the Faculty of Management, Multimedia University, Malaysia. She received her PhD from University Malaya in 2012. She has been an academician for over ten years and was involved actively in teaching, research, and supervision. Her publications have appeared in various international refereed journals and conference proceedings. Her research interests include service marketing, technology marketing, marketing communication, consumer behavior and human resource management. 

Nirmaladevi Suppiah, Institut Pendidikan Guru Kampus Ilmu Khas, Malaysia

Madam Nirmaladevi d/o Suppiah is a Head of Resource Unit in Institut Pendidikan Guru Kampus Ilmu Khas, Malaysia. She has completed her Bachelor of Arts (Hons) English Language in University Putra Malaysia and Master of English as a Second Language in University Malaya. She has been an academician for more than twenty years in Malaysia with the field of expertise in English Language & Linguistics. She has published several articles and has presented in local and international conferences.


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How to Cite
SUBBARAO, Anusuyah et al. Student Volunteer as A Catalyst for Change. Asian Journal of Research in Education and Social Sciences, [S.l.], v. 3, n. 3, p. 98-103, sep. 2021. Available at: <>. Date accessed: 26 may 2022.