Asian Journal of Research in Business and Management

English Section

• Boosting Tourism Development Through Organizational Management Initiatives: Inputs for Policy Framework

  Hadja Lhaiza Mycca E. Paler-Morgades, Charo Heria

  1-19

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• ESG Framework Assessment in Green Finance: A Case Study of the Indonesian Banking Sector

  Dadang Suryana, Socrates Rudy Sirait, Bambang Rudito

  20-27

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• Moments of Truth and Employee Empowerment: A Dynamic Duo for Customer Services

  Fawaz Al-Malood

  28-47

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• The Effect of Organizational Learning Capability and Flexible Working on Organizational Performance: A Conceptual Model

  Syahrul Mubarok, Agus Achmad Suhendra, Atya Nur Aisha

  48-57

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• The Influence of Electronic Customer Relationship Management (E-CRM) on Customer Satisfaction (CS) and Customer Loyalty (CL): A Pilot Study in Malaysian Private Institute of Higher Learning

  Siti Salmiah Abdullah, Nur Kamariah Abdul Wahid, Arbaiah Abdul Razak, Muhammad Tahir Jan

  58-70

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• Business Strategy Effectiveness of SOE Gold Mining Pilot Project for Illegal Miners in Indonesia

  Sodiek Imam Prasetyo, Yudo Anggoro

  71-86

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• Explore or Exploit Innovation to Survive Uncertain Times? A Theoretical Outlook Based on The Advancement of Employee Creativity Utilizing Promotion and Prevention Goal Framing

  Cantya Saswita Sukawijaya

  87-99

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