Factors Influencing an Organization's Business Process Management Performance
This research centers on numerous elements that influence the overall Business Process Management (BPM) performance of a business. To determine the most essential drivers of assessing the success and growth of a specific firm, researchers employed widely accepted, proven improved approaches to explore the characteristics, classifications, processes, and benefits of the business process management process. The main aim of this research is to determine which elements influence the overall performance of a business's process management strategies. Researchers also obtain secondary data from peer-reviewed journals, proceedings, and previously published studies as well as doing research through observation of managers and employees to learn, comprehend, and rationalize the company's current BPM process. The design employed in descriptive research is selected by researchers because it is flexible enough to meet the needs of a wide range of disciplines, as well as making maximum use of the gathered and analyzed data. According to the findings, business process management solutions can help firms boost their overall efficiency and effectiveness. They can help firms redesign and revamp their existing processes to boost the organization's efficiency and quality.
Al-Tit, A. A. (2017). Factors affecting the organizational performance of manufacturing firms. International Journal of Engineering Business Management, 9(1), 1–9. https://doi.org/https://doi.org/10.1177%2F1847979017712628
Cui, W., & Liu, Y. (2010). Factors Affecting Business Process Management System Adoption and Diffusion (Master Thesis). Retrieved from https://lup.lub.lu.se/luur/download?fileOId=1615728&func=downloadFile&recordOId=1615727.
Dijkman, R., Lammers, S. V., & de Jong, A. (2015). Properties that influence business process management maturity and its effect on organizational performance. Information Systems Frontiers, 18(4), 717–734. https://doi.org/10.1007/s10796-015-9554-5.
Fathi, B., Ashraf, A., Husam, B., Jamil, M., & Aldiabat, B. (2018). The impact of business process management on Job performance. Www.jbrmr.com a Journal of the Academy of Business and Retail Management, 13(2), 217–227. Retrieved from https://www.jbrmr.com/cdn/article_file/2018-12-07-15-15-11-PM.pdf
Kyunguti, E. M., & Makau, G. (2014). Factors influencing implementation of business process management systems among tour operators in Kenya. International Journal of Social Sciences and Entrepreneurship, 1(13), 37–57. Retrieved from https://www.semanticscholar.org/paper/FACTORS-INFLUENCING-IMPLEMENTATION-OF-BUSINESS-TOUR-Kyunguti-Student/eee058a487466073646a83f314b2d69d16d356c9
Koreňová, D., & Cepelova, A. (2016). Factors influencing process management and effective operation of public administration organizations. Actual Problems of Economics, 03(177). Retrieved from https://www.researchgate.net/publication/303140044_Factors_influencing_process_management_and_effective_operation_of_public_administration_organizations.
Ladeira, M. B., Resende, P. T. V. de, Oliveira, M. P. V. de, McCormack, K., Sousa, P. R. de, & Ferreira, R. L. (2016). The effects of the analytical approach and process-oriented management on the organizational performance of Brazilian micro and small enterprises in the industry and services sectors. Gestão & Produção, 23(3), 486–502. https://doi.org/10.1590/0104-530x1531-14.
Mihova, T., Nikolova-Alexieva, V., & Angelova, M. (2018). Factors Affecting Business Process Management in the Bulgarian Enterprises to Achieve Sustainable Development. International Conference on High Technology for Sustainable Development (HiTech), 1–5. https://doi.org/10.1109/hitech.2018.8566254
Schafermeyer, M., Grgecic, D., & Rosenkranz, C. (2010). Factors Influencing Business Process Standardization: A Multiple Case Study. 43rd Hawaii International Conference on System Sciences, 1, 1–10. https://doi.org/10.1109/hicss.2010.207
Trkman, P. (2010). The critical success factors of business process management. International Journal of Information Management, 30(2), 125–134. https://doi.org/10.1016/j.ijinfomgt.2009.07.003
Yatim Mustaffa, Y. M. (2012). Factors Influencing Organizational Performance in Metro Specialist Hospital, Sungai Petani, Kedah Darul Aman (Master Thesis). Retrieved from https://etd.uum.edu.my/id/eprint/3134