Factors Influencing Innovative Work Behaviour (IWB) of Civil Servants in Malaysian Public Service Organisations: A Conceptual Study

  • Kamarul Liza Hashim Mrs

Abstract

The purpose of this paper is to develop a conceptual framework that examines innovative work behaviour, its determinants, and its impacts on public service organisations. The research draws on extant literature in innovative work behaviour to identify the determinants of innovative work behaviour in public organisations. Results of the review suggest three determinants of innovative work behaviour, which are ethical leadership, organisational commitment, and self-efficacy. Self-efficacy mediates the relationship between the determinants and innovative work behaviour. Innovative work behaviour is a tool that facilitates organisational efficiency and performance while enhancing the chance of survival from competition and globalisation. The developed framework provides a starting point for researchers and practitioners to examine innovative work behaviour practices further. For researchers, the framework clarifies the determinants of innovative work behaviour and its impacts through the proposed relationships. Practitioners can use the framework to gain insights into the factors contributing to the effectiveness of innovative work behaviour.

References

Abdullah, M. S. (2019). Antecedents Influencing Innovative Work Behaviour among Malaysian Public University Professors: The Role of Innovation Capability as Mediator. Universiti Teknologi Mara.
Agu, O. L. (2015). Work Engagement, Organizational Commitment, Self Efficacy and Organizational Growth : A Literature Review. Journal of Information and Knowledge Management, 6(1), 1–16.
Akram, T., Lei, S., & Haider, M. J. (2016). The impact of relational leadership on employee innovative work behavior in IT industry of China. Arab Economic and Business Journal, 11(2), 153–161.
Atatsi, E. A., Stoffers, J., Kil, A., Atatsi, E. A., & Kil, A. (2019). Factors affecting employee performance : a systematic literature review. Journal of Advances in Management Research, 1–24.
Bäckström, I., & Bengtsson, L. (2019). A mapping study of employee innovation : proposing a research agenda. European Journal of Innovation Management, 1–26.
Baharuddin, M. F., Masrek, M. N., & Shuhidan, S. M. (2019). Innovative Work Behaviour of School Teachers: a Conceptual Framework. IJAEDU- International E-Journal of Advances in Education, (October), 213–221.
Bos-Nehles, A., Bondarouk, T., & Nijenhuis, K. (2016). Innovative work behaviour in knowledge-intensive public sector organizations: the case of supervisors in the Netherlands fire services. International Journal of Human Resource Management, 1–21.
Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), 117–134.
Bysted, R., & Hansen, J. R. (2013). Comparing Public and Private Sector Employees’ Innovative Behaviour: Understanding the role of job and organizational characteristics, job types, and subsectors. Public Management Review, 17(5), 698–717.
Carlucci, D., Mura, M., & Schiuma, G. (2019). Fostering Employees’ Innovative Work Behaviour in Healthcare Organisations. International Journal of Innovation Management, 2050014, 1–28.
Chen, A. S.-Y., & Hou, Y.-H. (2015). The effects of ethical leadership, voice behavior and climates for innovation on creativity: A moderated mediation examination. Leadership Quarterly, 27(1), 1–13.
Chughtai, A. A. (2014). Can ethical leaders enhance their followers’ creativity? Leadership, 0(0), 1–20.
De Vries, H., Bekkers, V., & Tummers, L. (2016). Innovation in the public sector: A systematic review and future research agenda. Public Administration, 94(1), 146–166.
Dhar, R. L. (2016). Ethical leadership and its impact on service innovative behavior: The role of LMX and job autonomy. Tourism Management, 57, 139–148.
Duan, S., Liu, Z., & Che, H. (2018). Mediating Influences of Ethical Leadership on Employee Creativity. Social Behavior and Personality, 46(2), 323–338.
Farid, H., Hakimian, F., & Ismail, M. N. (2017). How Malaysian managers persuade employees’ innovative behaviour? International Journal of Management and Enterprise Development, 16(4), 291–307.
Fatemeh, H., Farid, H., Nazari, M., & Nair, P. K. (2016). Importance of commitment in encouraging employees’ innovative behaviour. Asia-Pacific Journal of Business Administration, 1–25.
Fauzia, S., Budiningsih, I., Djaelani, A., & Ahmad, M. (2017). Dominant Factors Affecting the Behavior of Innovative Employees. Polish Journal of Management Studies, 16(1), 32–40.
Gao, J. (2015). Public Service Motivation: A Cross-National Examination of East Asian Countries.
Hammad, A. (2020). Reviewing Employee Innovative Behaviour. In International Student Conference in Tourism Research (pp. 10–22).
Hasan, M. Z., Hossain, M. T., & Islam, M. A. (2014). Factors affecting self-efficacy towards academic performance: A study on polytechnic students in Malaysia. Advances in Environmental Biology, 8(9 SPEC. ISSUE 4), 695–705.
Jafri, M. H. (2010). Organizational Commitment and Employee’s Innovative Behavior A Study in Retail Sector. Journal of Management Research, 10(1), 62–68.
Janssen, O. (2000). Job demands, perceptions of effort–reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology (2000), (73), 287–302.
Javed, B., Naqvi, S. M. M. R., Khan, A. K., Arjoon, S., & Tayyeb, H. H. (2017). Impact of inclusive leadership on innovative work behavior: The role of psychological safety. Journal of Management and Organization, 1–20.
Luu, T., Pham, V., & Nguyen, T. (2020). Ethical Leadership Supports Voice Behavior : Evidence from Vietnamese Service Firms. Journal of Business and Economic Development, 5(2), 90–98.
Ma, Y., Cheng, W., Ribbens, B. A., & Zhou, J. (2013). Linking Ethical Leadership to Employee Creativity: Knowledge Sharing and Self-Efficacy as Mediators. Social Behavior and Personality: An International Journal, 41(9), 1409–1419.
Masrek, M. N., Noordin, S. A., & Yusof, N. I. (2017). The Effect of Job Design on Innovative Work Behavior. International Journal of Mechanical Engineering and Technology (IJMET), Volume 8(8), 311–323.
Muchiri, M. K., McMurray, A. J., Nkhoma, M., & Pham, H. C. (2020). Mapping Antecedents of Innovative Work Behavior: A Conceptual Review. The Journal of Developing Areas, 54(4), 1–10.
OECD. (2017). Fostering Innovation in the Public Sector.
Potipiroon, W., & Ford, M. T. (2017). Does Public Service Motivation Always Lead to Organizational Commitment? Examining the Moderating Roles of Intrinsic Motivation and Ethical Leadership. Public Personnel Management, 1–28.
Pukienė, A. (2016). Innovative Work Behavior – The Role of Human Resource Management and Affective Commitment.
Purnama, Y. H., Tjahjono, H. K., Elqadri, Z. M., & Prajogo, W. (2020). Innovative Work Behavior: The Role of Self-efficacy and Organizational Climates. Springer.
Rabie, M. O., & Malek, M. A. (2020). Ethical Leadership and Whistleblowing : Mediating Role of Stress and Moderating Effect of Interactional Justice. SEISENSE Journal of Management, 3(3), 1–11.
Rafiola, R. H., Setyosari, P., Radjah, C. L., & Ramli, M. (2020). The Effect of Learning Motivation, Self-Efficacy, and Blended Learning on Students’ Achievement in The Industrial Revolution 4.0. International Journal of Emerging Technologies in Learning (IJET), 15(08), 71.
Shafique, I., Ahmad, B., & Kalyar, M. N. (2019). How ethical leadership influences creativity and organizational innovation. European Journal of Innovation Management.
Shakeel, F., Mathieu Kruyen, P., & Van Thiel, S. (2019). Ethical Leadership as Process: A Conceptual Proposition. Public Integrity, 0(0), 1–12.
Sigrid van Schaijk. (2018). The Relationship between Affective Organizational Commitment , Organizational Citizenship Behavior and Innovative Behavior. Radboud University Nijmegen.
Siregar, Z. M. E., Suryana, Ahman, E., & Senen, S. H. (2019). Factors influencing innovative work behavior: An individual factors perspective. International Journal of Scientific and Technology Research, 8(9), 324–327.
Sørensen, E., & Torfing, J. (2017). Metagoverning Collaborative Innovation in Governance Networks. American Review of Public Administration, 47(7), 826–839.
Su, W., Lin, X., & Ding, H. (2019). The influence of supervisor developmental feedback on employee innovative behavior: A moderated mediation model. Frontiers in Psychology, 10(JULY), 1–12.
Xerri, M. J., & Brunetto, Y. (2013). Fostering innovative behaviour: The importance of employee commitment and organisational citizenship behaviour. International Journal of Human Resource Management, 24(16), 3163–3177.
Zahra’, T. T., & Waheed, A. (2017). Influence of Ethical Leadership on Innovative Work Behavior: Examination of Individual-Level Psychological Mediators. Pakistan Journal of Commerce and Social Sciences, 11(2), 448–470.
Published
2020-08-10
How to Cite
HASHIM, Kamarul Liza. Factors Influencing Innovative Work Behaviour (IWB) of Civil Servants in Malaysian Public Service Organisations: A Conceptual Study. Asian Journal of Research in Business and Management, [S.l.], v. 2, n. 2, p. 187-196, aug. 2020. Available at: <https://myjms.mohe.gov.my/index.php/ajrbm/article/view/10218>. Date accessed: 02 july 2022.
Section
Articles