Factors Influencing Innovative Work Behaviour (IWB) of Civil Servants in Malaysian Public Service Organisations: A Conceptual Study
The purpose of this paper is to develop a conceptual framework that examines innovative work behaviour, its determinants, and its impacts on public service organisations. The research draws on extant literature in innovative work behaviour to identify the determinants of innovative work behaviour in public organisations. Results of the review suggest three determinants of innovative work behaviour, which are ethical leadership, organisational commitment, and self-efficacy. Self-efficacy mediates the relationship between the determinants and innovative work behaviour. Innovative work behaviour is a tool that facilitates organisational efficiency and performance while enhancing the chance of survival from competition and globalisation. The developed framework provides a starting point for researchers and practitioners to examine innovative work behaviour practices further. For researchers, the framework clarifies the determinants of innovative work behaviour and its impacts through the proposed relationships. Practitioners can use the framework to gain insights into the factors contributing to the effectiveness of innovative work behaviour.
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