Phuong, T., & 		Vinh, T.
(2020).
 The Impact of Customer Engagement in Social Media on Satisfaction: A Preliminary Study.
<em>Asian Journal Of Research In Business And Management, 2</em>(2), 60-75.
Retrieved from <a href="https://myjms.mohe.gov.my/index.php/ajrbm/article/view/9649" target="_new">https://myjms.mohe.gov.my/index.php/ajrbm/article/view/9649</a>