Digitalisation Success in Learning Organisation: Preliminary Outlook

  • Roozita Maskun
  • Norzanah Matt Nor


he use of digital information tools in our daily life, demands technical
competencies to navigate through digital information successfully. Every
learning organisation today, facing a lot of challenges to keep their
institutions going, increasing in growth and sustainable effectively in a
modest world. Knowledge is the main resource and the important essence
in any of learning organisations. Knowledge management nowadays is
practically accessible through digital tools. The need on which digital
competency level and resources availability, are the key factors on
digitalisation success process. This only a concept paper, hence the purpose
of this paper is to reveal that in a learning organisation, the digitalisation
process maybe success with the help of technology, resources and the
competences of the users. The concept is developed by an extensive literature
review of on digitalisation and analysis of different knowledge sources in
a learning organisation. The key concept can be used by practitioners in
developing a learning organisation to guide them to choose a sufficient
subset of tools that covers the digitalisation processes to ensure that no
process is overlooked. The result of successful digitalisation is an interesting
area for further research. However, the current view on value underlies in
it offering practitioners in giving at least a starting point. The paper can be
used by educational organisations to guide on successful in digitalisation
process effectively and efficiently. The paper addresses some of the social
elements related to successful in learning organisations. However, it is more technically targeted. Researchers have analysed that holistic overview and
the effect of digital competence towards the successful of digitalisation
process. Furthermore, limited research addresses the successful of
digitalisation process because of the constrains in resources.

How to Cite
MASKUN, Roozita; MATT NOR, Norzanah. Digitalisation Success in Learning Organisation: Preliminary Outlook. Social and Management Research Journal, [S.l.], v. 15, n. 2, p. 133-143, dec. 2018. ISSN 0128-1089. Available at: <>. Date accessed: 17 july 2024. doi:

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