JOB SATISFACTION AND INDIVIDUAL HAPPINESS AMONG EMPLOYEES AT A PUBLIC HIGHER EDUCATION INSTITUTION

  • Siti Rosnita Sakarji Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan, 18500, Machang, Kelantan, Malaysia
  • Wan Nor Hazimah Wan Azib Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan 18500, Machang, Kelantan, Malaysia
  • Azyanee Luqman
  • Nooradzlina Nooradzlina Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan 18500, Machang, Kelantan, Malaysia
  • Asma Shazwani Shari Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan 18500, Machang, Kelantan, Malaysia
  • Hadhifah Fadhlina Ismail
  • Ayu Kamareenna Abdullah Thani Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan, 18500, Machang, Kelantan, Malaysia
  • Nik Mohd Faris Nik Min Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan, 18500, Machang, Kelantan, Malaysia
  • Muhammad Ammar Haidar Ishak Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan, 18500, Machang, Kelantan, Malaysia
  • Nur Alyaa Athirah Mohd Yusri Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kelantan 18500, Machang, Kelantan, Malaysia

Abstract

Employees are the most important asset of organizations. Making them happy with their workplace and the work itself will benefit not only the employees but also the organizations. Employee satisfaction is also based on their awareness of future development. Hence, this paper aims to determine the relationship between job satisfaction and five variables of pay, colleague, management, nature of work and promotion toward individual happiness. Data were collected from 126 respondents from Universiti Teknikal Malaysia Melaka (UTEM), a public higher education institution in Malaysia using simple random sampling. Subsequently, the data were derived using SPSS Version 22.0. The findings indicated that there is a positive relationship between pay, colleague, management, nature of work, and promotion. Based on the results, the nature of work and promotion are the most important factors that influence employee happiness, thus leading to job satisfaction. Moreover, the result from the hypothesis test revealed that there is a significant relationship between pay, colleague, management, nature of work, and promotion. These findings may guide the implementation of policies by human resources or other organization management in a higher education institution. For instance, they may use job happiness (mental well-being) as a predictor of employee behaviors and then formulate recruitment policies that will help maintain employee happiness and satisfaction, thereby helping in employee retention.


                                 


Keywords: job satisfaction, job performance, individual happiness

Published
2021-08-21
How to Cite
SAKARJI, Siti Rosnita et al. JOB SATISFACTION AND INDIVIDUAL HAPPINESS AMONG EMPLOYEES AT A PUBLIC HIGHER EDUCATION INSTITUTION. Social and Management Research Journal, [S.l.], v. 18, n. 2, p. 191-213, aug. 2021. ISSN 0128-1089. Available at: <https://myjms.mohe.gov.my/index.php/SMRJ/article/view/14908>. Date accessed: 21 may 2022. doi: https://doi.org/10.24191/smrj.v18i2.14908.

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