A Correlation Study between Organizational Citizenship Behavior and Organizational Commitment with the Turnover Intention among the Ministry of Home Affairs Enforcement and Control Division Personnel

Abstract

The study is to examine the correlation between organizational citizenship behaviour and organizational commitment among the Ministry of Home Affairs Enforcement and Control Division personnel in the State of Selangor, and their intention to turnover from the organization. The intention to turnover or leave any organization is seen as a very interesting issue to be explored since not many studies have been done regarding this matter, especially on civil servants. This study was conducted cross-sectionally using quantitative methods. A total of 86 samples were identified and tested through questionnaires that had been distributed. The questionnaire items were adapted from previous research studies with Cronbach's alpha value > 0.6 for its reliability test. The data obtained were analyzed using the SPSS version 22 research tool. The study found that there is no correlation between organizational citizenship behaviour and turnover intention because it has a coefficient value of r = -0.055, The relationship between these variables is not significant because P=.613 > 0.05. Similarly, there is no correlation between organizational commitment and turnover intention because the value of the coefficient r = -0.017. Therefore, the relationship between these variables is not significant because of the value of p=0.88 > 0.05.