The Level of Trait Emotional Intelligence among Politeknik METrO Johor Bahru Staff

Abstract

Trait Emotional Intelligence Questionnaire-Short Form (TEIQue-SF) has been used widely in the Western context. The purpose of this study is to identify the level of trait emotional intelligence among Politeknik METrO Johor Bahru staff. This study includes 42 staff from both academic and administrative departments in PMJB with a response rate of 93%. The data collected is analysed using Statistical Packages for Social Science version 18 (SPSS v.18) to produce the mean score for each dimension in Trait Emotional Intelligence Questionnaires – Short Form. This questionnaire includes 30 items that were used to predict four dimensions in trait emotional intelligence which are emotionality, sociability, self-control,  and well-being. The results revealed that PMJB staff possessed high level of trait emotional intelligence especially in terms of well- being. Hence, the findings on this study will contribute to literature regarding the trait emotional intelligence in Malaysian context and more research on this topic should be studied in the future.

KEY WORDS: trait emotional intelligence, staff, polytechnic,Politeknik METrO Johor Bahru